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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.


NHS Foundation Trusts share all the same values, quality and safety standards as NHS Trusts, but they are ‘owned’ by their members who elect a Council of Governors to represent the views of members, patients, staff, partner organisations and the public.

This means that the Council of Governors is an important link between our local communities and staff, and the Trust Board, which has the responsibility of running the organisation and preparing the Trust’s strategy. The Council of Governors works alongside the Trust’s Board of Directors to help local communities and staff have a greater say in the strategic direction of the Trust, and how services are developed and delivered by the Trust.

The Governor Role

Members can stand and vote in elections to the Trust’s Council of Governors.

The Council of Governors includes public, staff, Clinical Commissioning Group (CCG) and Local Authority representatives. The main roles of Council of Governors as set out by the Government are to represent the interests of the people within their constituency or partner organisation, report feedback on our services and, wherever possible, how they could be improved and to hold Non-Executive Directors to account for the Board’s performance.

In our Trust, the Council of Governors fulfils these roles by:

  • Meeting with service users, carers, members and the public in their local community or staff group, to listen to their experiences and ideas and to provide feedback to the Trust, especially if a particular issue is seen as a trend.
  • Commenting for the membership on the Board’s strategic direction and annual planning, before it is finalised.
  • Participating in Trust initiatives to inform local communities, partner organisations and staff about the Trust’s plans, and celebrate achievements.
  • Questioning the Non-Executive Directors about the performance and effectiveness of the Board and its Committees.
  • Conducting formal business such as:
  • Appointing and, if appropriate, removing the Trust Chair and the Non-Executive Directors.
  • Having a say in the appointment of the Chief Executive.
  • Approving the appraisal process for the Chair and Non-Executive Directors.
  • Appointing and, if appropriate, removing the Trust’s External Auditors.
  • Receiving the Trust’s annual report and accounts (once these have been laid before Parliament) in order to understand the Trust’s performance.
  • Approving major transactions such as acquisitions, mergers or large tenders.

Our Governors

For more information about the role of the governors, please e-mail trustsecretary@ghc.nhs.uk.

Public governors

Vic Godding


Mervyn Dawe


June Hennell



Greater England

Stephen McDonnell


Simon Smith

Forest of Dean

Bren McInerney


Said Hansdot

Gloucester City

Josephine Smith




Jenny Hincks


Craig Pryce

Gloucester City


Forest of Dean

Staff governors

Karen Bennett

Management and administration

Nic Matthews

Social care and support staff

Katie Clark

Management and administration

Anneka Newman

Medical and Nursing

Alison Feher

Social care and support staff

Anne Roberts

Management and administration

Dr Faisal Khan

Medical and Nursing

Katherine Stratton

Other governors

Cllr Brian Robinson

Gloucestershire County Council

Dr Lawrence Fielder

Gloucestershire CCG representative


County Council representative (Gloucestershire)

How to contact your Governor

You can contact your Governor at any time by the following methods:

  • Telephone 0300 421 7113
  • E-mail  trustsecretary@ghc.nhs.uk
  • Write to: Trust Secretary, Foundation Trust Governors, Gloucestershire Health and Care NHS Foundation Trust, Edward Jenner Court, 1010 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW.