Search for a condition, service or location
Translate this page

Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

²gether NHS Foundation Trust’s Honeybourne Recovery Unit, Cheltenham, is the first unit to set up and run a support group for residents, carers and members of staff. The Group offers help and advice on how to become smoke free.


Facilitated by Annette Edmunds Smoking Cessation Clinical Specialist from Gloucestershire Stop Smoking Service, a nurse specifically trained in the area of going smoke free. The group meets every Wednesday from 10am – 12 noon and provides a sharing and educative environment with an emphasis on health promotion in an encouraging atmosphere. Annette provides information and support. She also provides vouchers for Nicotine Replacement Therapy appropriate for the individual.


Annette Edmunds, facilitator of the group, said: ‘This is the only group that I facilitate which is available to everyone in contact with the unit.  To me this is a brilliant idea as everyone needs help and support when making the decision to give up smoking. To have this available from the people you spend the most time with and who can understand what you’re going through just makes sense.


The group is currently attended by and open to residents, clinical and non clinical staff, carers of residents and volunteers who want to find out more about quitting smoking and the different resources available to help them achieve this.  Between each meeting there are also opportunities for residents to meet up with staff to provide 1:1 additional support when needed.


 Annette continued: “Research has shown that people with mental health problems tend to smoke heavily and therefore suffer physical ill health at an early age. Staff actively encourage and promote the different resources available to services users to help them give up smoking and lead a healthy lifestyle, so why shouldn’t these be available to staff as well.


“I think the reason the Honeybourne group works so well is that regardless of whether you are a service user, a member of staff or a carer everyone is equal in the group and as a result the working and professional relationships between service users, staff and carers have benefited.”


²gether are currently providing information, smoke free champions and support to all members of staff across all of its sites on the resources available to help them quit smoking.