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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

²gether NHS Foundation Trust is supporting this year’s Cheltenham Challenge event which will take place on Sunday 22 June in Cheltenham

The event is organised by CCP and JTT Events and will start at Cheltenham Racecourse. 

The Challenge is a multi-terrain event consisting of 5k, 10k, Half Marathon, Full Marathon and Ultimate routes which are open to both walkers and runners. Following parts of the Cheltenham Circular Footpath, Cotswold Way and Winchcombe Way, the event attracts a wide range of participants including experienced distance runners, families, community groups, school cross country runners, corporate teams, walkers and charity fundraisers. Participants can find out more information or register for their chosen distance by visiting the Cheltenham Challenge website at http://www.thechallenge.org.uk/

In 2014, the event is raising awareness of mental health issues and CCP has teamed up with ²gether Trust to promote the benefits of outdoor activity, exercise and Eco-Therapy as a means of helping people to cope with mental health problems. It may come as a surprise to learn that one-in-four people suffer from a mental health issue, and whilst the NHS is there to provide support and treatment, participation in an event such as the Cheltenham Challenge can provide real benefits which complement any clinical support.

CCP Chief Executive Cordell Ray said, “The Cheltenham Challenge is a unique event which offers range of challenges suited to any ability or aspiration. Whether this involves walking the very scenic half marathon route, or competing for a personal best time in the 10k, there really is something for everyone. For anyone who simply wants to spend some time outdoors enjoying the sunshine, the spectacular views and giving moral support to participants, we also offer a range of volunteering opportunities. By volunteering as a course marshal, you can take part in the event even without walking or running.”

The Cheltenham Challenge is also a popular fundraising event for both local and national charities, having raised over half a million pounds so far. Charity fundraisers are welcome to use the event as a means of raising money for any charity of their choice, whether a mental health cause or otherwise, with all of the sponsorship they raise going to their nominated charity.

Shaun Clee, ²gether’s Chief Executive said, “There is clear evidence that looking after your physical health can also improve your emotional wellbeing. That is why we are supporting the Cheltenham Challenge and encouraging everyone who can, to think about what moderate level of activity they can introduce into their own daily routine.

“We wish the best of luck to all participants and whatever their goal for the day, have fun and enjoy yourself.”