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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Sport is an important part of my coping strategy, it helps me with a lot of things, exercise, concentration and team work, to name a few.  I have played sport during a psychotic episode and it helped keep me out of hospital, things were getting worse but the sport slowed the progress of the illness.

At the moment, I play football for Cheltenham Town Inclusion Team, I joined them last summer and they are a team for people with mental disabilities, I also play cricket for Westbury on Severn, I joined them over ten years ago, when I was living at my mum’s.

In 2005 I was going to a day hospital a couple of days a week, and they offered me a badminton session with a few of the clients.  My sporting days had stopped for a few years, I was very sporty in my youth and played men’s football for my local village team, so I quickly improved at badminton.  Then I joined the tennis sessions, from there I joined the cricket team and started playing five-a-side football, with some help from my friends.  It did wonders for my mood, both lifting and stabilising, it was great for my confidence too, when the sports therapist was away, I used to take the lead in the badminton group, organising and encouraging the players, I would also arrange some of the tennis matches, I was given some responsibility and it was great.

Now I play less than I used too, but the feeling of being part of a team always comforts me, there are some players who are quick to criticise team mates and I don’t agree with that, always encourage.  To be skilled at sport is something I am very grateful for, but then I am not much good at music, I’ve won a few awards for football, and I have a tie for scoring a century in cricket.