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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

A ‘get ²gether’ is being organised to update people in the Stroud area about the work of the ²gether NHS Foundation Trust.

The event, at the Old Town Hall on the evening of Monday July 15, is open to anyone wanting to learn more about the work of ²gether and have a say in how local mental and social healthcare services are provided.

²gether Trust Governor for the Stroud area Dr Richard Castle said: “This is an open event we are organising to engage with people who live or work in Stroud about the services we provide in their area.

“It will present an opportunity to help shape our services, as well as ask questions of our Board and Governors. 

“We’d love to see as many people as possible, as it will also be a great chance to network with members of local care organisations and charities.”

The programme for the event is as follows:

· Introduction to ²gether and mental health services (Shaun Clee, Chief Executive)
· Networking and opportunity to talk to different services and organisations (inc. Action 4 Children, Family Lives, ²gether Managing Memory, Samaritans)
· Presentation on Emotional Wellbeing Services in the county (Improving Access to Psychological Therapies Team)
· Question and answer session

Everyone is welcome to attend. The event takes place from 6 until 8pm.

For further information or to register to attend please contact Anna Hilditch, Assistant Trust Secretary on 01452 894165 or anna.hilditch@glos.nhs.uk

*Please note, this press release was originally issued on July 4, but was reposted due to technical issues with the website.*