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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Healthcare provided by ²gether NHS Foundation Trust (²gether) at HMP Gloucester will conclude at the end of March. This follows the announcement from the Ministry of Justice that HMP Gloucester will close at the same time.

Visiting healthcare staff at the prison for the last time, Richard Graham MP said: “I was delighted to see Marieanne Bubb-McGhee (Service Manager) and members of the Prison healthcare team again in HMP Gloucester last Friday.

“The last Inspector’s report showed very clearly, the extraordinary human achievements of the healthcare team and how they are working with prisoners. I’ve seen glimpses over the years of how difficult this can be so the team should go out with real pride in what they’ve achieved”.

Shaun Clee, ²gether’s Chief Executive, said: “We are all extremely proud of our staff and the services we provide at HMP Gloucester. The team is dedicated, uniquely skilled and committed to their service users.” 

In 2012, a report from the Care Quality Commission noted that ²gether’s Prison Healthcare Team met all essential quality and safety standards in the Prison. People responding to a recent Care Quality Commission survey ‘expressed a high level of satisfaction with the health services offered.’

Shaun Clee continued: “Throughout the recent uncertainty, at a personal level, prison healthcare colleagues have continued to make sure that our service users continue to receive the highest level of care and treatment. It is testimony to their dedication and professionalism that they remain helpful, co-operating and supportive to those around them, in extremely difficult times.

“Our aim is to make every effort to help maximize and retain valuable skills within the county and we are working alongside local health and social care colleagues to identify all suitable opportunities. Working together with union representatives, colleagues will be fully supported in their ongoing career choices.”

Richard Graham MP continued: “I’m delighted that the NHS family is rallying around and to help secure local jobs for members of this highly qualified and experienced team. That is exactly what the NHS in Gloucestershire should be doing and it was good to hear it was working well in practice.”

He concluded: “All good fortune to each member of the team. You may be split up and go different ways but I suspect all of you will remember your time at HMP Gloucester.”