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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

A ²gether staff member has been called up to the 27-woman training squad for the 2014 Women’s Rugby World Cup in France.

Occupational Therapist Lydia Thompson, 21, is Social Inclusion Development Worker for the Trust’s South Locality – covering Stroud, Cirencester and the South Cotswolds.

In her role she helps to educate people about mental wellbeing, works with local employers, organisations and voluntary sector services to raise awareness of mental health and ensure access to opportunities for those who use ²gether services.  She also works alongside service users and carers to understand their needs and promotes the range of support and advice available to people with mental illness and their carers.
But outside of work she is a winger for Worcester Warriors and made her national debut for England against Spain in the 2012 European Cup. On her debut she scored a hat-trick, with two of her three tries coming within the space of four minutes.

Lydia, who started playing rugby with Stourbridge when she was 13, has so far scored nine tries in nine games for her country. She will join the England training camps for one week each month from January 2014 onwards. 

Of her call up to the World Cup training camp, Lydia said: “I am really excited and feel privileged to be part of such a hardworking and talented squad.

“We all balance careers or education alongside our rugby and it takes real commitment to juggle work with the training and dedication required to play sport at such a high level.
“I am also very enthusiastic about the social inclusion team as well as the many services within the ²gether Trust.

“This is a great role and opportunity to work with a variety of individuals and take positive actions towards a socially inclusive community.

“My achievements on the rugby pitch have made me very passionate about supporting others to have the opportunity to engage in meaningful life activities and fulfil their potential.”

Social Inclusion Team manager Rebecca Shute said: “We are all really proud of Lydia’s sporting achievements. The skills and talents she has learnt through her rugby career are a real asset to our team and her role engaging with our local communities. We wish her well with her England training in the New Year.”