Two Trust teams have been recognised for their work on SystmOne at the first ever SystmOne Innovation Awards.
Time to Care, a Listening into Action (LiA) team, won the Workforce Experience Award for designing and implementing a RAG (Red Amber Green) capacity tool for Integrated Community Teams (ICTs). The tool helps clinicians to see how much time the patient should be ledgered for to ensure they provide high quality care (which can include administering medication, undertaking assessments, undertaking therapy intervention). Every new patient starts on red until they have been assessed, and if they stabilise or improve they move through to amber and green.
The Musculoskeletal physiotherapy team were runners up in the User Interface Design category. The team created a single point of access for referrals on SystmOne which are managed by administrative and clinical colleagues from across the whole service. This system ensures consistency and equity, preventing any delays to registration and triage and building resilience into the service. The team have considerably increased their use of texts and emails to service users through SystmOne, providing a greater level of cost effective communication than printed letters.
Dawn Allen, Professional Head of Community Nursing & Head of Tissue Viability and Complex Leg Wound Services, said: “This award recognises the combined and committed multi-professional LiA group who worked tirelessly in drawing together the RAG tool and sharing it out to their colleagues in the ICTs, in particular the Professional Leads who helped inform the data collection and tool development so proficiently. The tool is a clinically led, quality focused enabler for services and forms a part of future capacity management approaches.”
Sarah Morton, Professional Head of Adult Physiotherapy, said “Both submissions demonstrated the strength of collaborative working between clinical systems, information analysists, IT teams and clinical colleagues and it was a great testament to everyone’s efforts.”
12 October 2017