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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Businesses in Cheltenham are being offered a free service to help their staff cope with stress.

Wellbeing taster sessions are available from the Let’s Talk service, provided by the ²gether NHS Foundation Trust, to employers who want to offer some extra assistance to their employees.

Senior Therapist Jan Bagnall said that there are benefits to be gained for both employees and their managers through the scheme.

“It is estimated that sickness absences due to mental health problems cost UK companies around £30 billion each year,” Jan explained.

“Unhealthy employees are 20 per cent less productive and twice as prone to illness as their healthy colleagues, so for employers investing in the emotional wellbeing of their staff makes a big difference.

“For the staff themselves, we can support them in avoiding and overcoming stress, anxiety, depression, sleep problems and other mental health issues, so there are benefits on both sides.

“We recently ran a pilot programme for Gloucestershire College which was attended by over 100 staff, and the feedback has been very positive.”

Sharon Parkin, Director of HR at Gloucestershire College, said: “A number of staff have recently undertaken a five week wellbeing programme offered by the ²gether NHS Foundation Trust and feedback has been very positive. 

“In addition, 40 college managers recently undertook an ‘Introduction to Wellbeing’ session which was also positively received. 

“As one of the county’s largest employers we take the wellbeing of our staff very seriously, and we fully support this initiative and its positive approach to mental health and well-being.”

Let’s Talk is offering to go into companies to give taster sessions, which will give an overview of how to deal with work related stress.

Staff will then be able to decide whether or not they would like to attend five weekly sessions based on Cognitive Behavioural Therapy for dealing with stress, low mood and anxiety.

There is no charge for any of the services provided. The service is currently being trialled with businesses in Cheltenham but, subject to interest, may be expanded into other parts of the county.

If you would like to arrange workplace wellbeing sessions for your business please ring Jan Bagnall on  01242 634314 or e-mail letstalk.businesses@glos.nhs.uk.

Individuals wishing to contact the Let’s Talk service for support should ring 0800 073 2200.