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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Perinatal Mental Health Team


About us

Pregnancy and the period after childbirth are times of change and transition in someone’s life. It is common for mothers and partners to experience a range of emotions around this time.

Some women experience significant mental health difficulties during pregnancy or after birth, even if they have never experienced mental health difficulties before.

The Herefordshire Perinatal Mental Health Service is a specialist service for mothers experiencing moderate to severe mental health difficulties during pregnancy and during the year following childbirth.

Our service is accessible to anyone living in Herefordshire. For mild to moderate difficulties, other services such as Let’s Talk offer priority assessments.

Our team consists of mental health professionals from a range of different disciplines who are all highly trained and specialise in perinatal adult and infant mental health. These include:

  • Team Manager
  • Consultant Psychiatrist
  • Clinical Psychologist
  • Community Mental Health Nurses
  • Nursery Nurse
  • Occupational Therapist
  • Administrator

Call us

01432 842200

BirtHWays Herefordshire and Worcestershire

Support and information to improve your maternity journey in Herefordshire and Worcestershire.

We are a multidisciplinary team made up of a consultant perinatal psychiatrist, specialist nurses, clinical psychologist, occupational therapist, social worker and nursery-nurses.

We will work with you to assess your needs and develop a plan to support you in meeting these. This may include psychological therapies, medication and advice and liaison with other services. We have strong links with local agencies such as Home Start, children’s centres, Hereford County Hospital, housing teams and social services.

Accessing the service

Your midwife, GP, health visitor or other healthcare professional can refer you. If you are already working with a mental health team such as a recovery team, or Let’s Talk or if you are under the care of crisis team then they may refer into our service. We can work jointly with other mental health teams to ensure that your perinatal needs are met.

Why have I been referred to the service?

There are various reasons why you may have been referred. Perhaps:

  • you have been treated for a mental health problem in the past and you are planning a further pregnancy or are already pregnant.
  • your GP, midwife, obstetrician or health visitor feels that you may be unwell and could benefit from our help.
  • there is a family history of certain mental health problems, such as bipolar affective disorder or postpartum psychosis, which can sometimes increase the risk of mental health problems after childbirth.
I’ve been referred, what happens next?

Following your referral, you will be offered an assessment appointment with one of our team. We will contact you by letter or telephone to arrange this.

We offer appointments in a range of settings, usually at an outpatient clinic or in your home. We try our very best to be flexible when arranging appointment dates and times.

The initial appointment usually takes up to 90 minutes and is an opportunity for us to discuss your current difficulties. You are welcome to bring your baby and other children a family member or a friend if you wish.



We ask you for information about yourself so that we can give you appropriate care and treatment. This will be held on a computer and is kept together with details of the care you have received as it may be needed if we were to see you again.

What you tell us will remain confidential within the care team which may include your GP, midwife, obstetrician and health visitor or other service providers. We will explain how we keep your information safe and who we might share it with and why.

What happens if I need to cancel my appointment?

If you are unable to attend an appointment, please let us know as soon as possible, by calling 01432 842200 (ext. 287). We will do our best to reschedule to a convenient time for you.


Mother and baby unit

Our nearest mother and baby unit is New Horizons in Bristol.

We have also used the The Chamomile Unit in Birmingham.

Who can make a referral?

We accept referrals from any health professional involved in your care. Referrals can be sent to 2gnft.perinatalmentalhealthhereford@nhs.net. We are also happy to be contacted by professionals for discussion or advice about supporting someone during pregnancy or following childbirth.

Contact us

The Herefordshire Perinatal Mental Health Service is open from 9am – 5pm, Monday to Friday (excluding bank holidays). You can contact us on 01432 842200 (ext. 287).

Locations for this service