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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Performance in Initiating and Delivering Clinical Research

The Government wishes to see a dramatic and sustained improvement in the performance of providers of NHS services in initiating and delivering clinical research. The aim is to increase the number of patients who have the opportunity to participate in research and to enhance the nation’s attractiveness as a host for research.

As part of the oversight of this aim, providers of NHS Services are required to publish information on recruitment to clinical trials and delivery to time and to target for commercial clinical trials.

The tables on this page include the latest reports on our performance in initiating and delivering research up to Q3 of the 2019/20 reporting year – 1 October 2019 to 31 December 2019. The reports cover a rolling 12 month period from 1 January 2019 to 31 December 2019.

Quarter 3 Reports

1st October to 30th December 2019

.TABLE 1 – Performance in Initiating Clinical Research Q2 2019/2020

Table 1 provides information about studies with a DATE SITE SELECTED that falls within the last 12 months. This applies to only Clinical Trials approved through the HRA systems. Clinical Trials approved under the old systems are now excluded. The table identifies where delays in set-up and recruitment of first patients have occurred, providing transparency of process. Where Sponsor expectations have not been met by the Trust, this information is recorded In the table.

TABLE 2 – Performance in Delivering Clinical Research Q2 2019/20 – Recruitment to Time and to Target

Table 2 provides information about commercially sponsored research hosted by Gloucestershire Health and Care NHS Foundation Trust in relation to meeting the time and target metric (HLO#2) and includes those studies that have closed in the last 12 months.

These reports will be updated on a quarterly basis.

If there are any questions about these reports or the benchmarks themselves, please contact Mark Walker, Head of Research and Development on 01242 634491 or mark.walker@ghc.nhs.uk.