Help in crisis
Accident and Emergency Department.
I am in Gloucestershire
If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.
If calls are from or about children under 11, telephone advice and support will be given however our crisis teams cannot provide home treatment to this age group.
Call 0800 169 0398.
And choose one of the following options depending on your location:
- Option 1 for Stroud and Cotswolds
- Option 2 for Gloucester and Forest
- Option 3 for Cheltenham, Tewkesbury and North Cotswolds
Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.
The number is available 24 hours a day, 7 days a week.
Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.
I am in Herefordshire
Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust.
Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help
If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.
Are you feeling vulnerable?
Do you need to talk to somebody now?
Samaritans
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.
Call free on 116 123
Stay Alive App
A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.
ChildLine
If you are a child or a young person you may want to speak to Childline.
Call free on 0800 11 11
Gloucestershire Self Harm Helpline
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.
Call 0808 801 0606
OR
Text 07537 410 022
Shout
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Text 85258
