Help in a mental health crisis

If there is an immediate danger to life, please dial 999 or go to your nearest
Accident and Emergency Department.

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398

We are available 24 hours a day, 7 days a week. When you call, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

During the call we will talk to you about your situation and how you are feeling and work with you to find the best ongoing care and support for you.

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

If you are hearing impaired, please TEXT:

  • 07775510693 – 7am – 9.30pm
  • 07768776863 – 9.30pm – 7am

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.


Are you feeling vulnerable?
Do you need to talk to somebody now?


If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 116 123


Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.



If you are a child or a young person you may want to speak to Childline.

Call free on 0800 11 11


Gloucestershire Self Harm Helpline

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

Call 0808 801 0606


Text 07537 410 022



Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text 85258



We’re the Campaign Against Living Miserably (CALM) and we’re taking a stand against suicide.

Call 0800 58 58 58

5pm – midnight, 365 days a year