Join our Community Mental Health Teams

What are community mental health teams?

Our community mental health teams provide care for people recovering from an ongoing mental health condition in the community.

Our teams aim to improve independence and access to community care, and increase stability in the lives of service users and their carers. The team includes a number of different professionals working together, who have experience of helping people with mental health problems. The team includes a number of different professionals working together, who have experience of helping people with mental health problems including community mental health nurses, social workers, occupational therapists, support staff, psychologists, consultant psychiatrists.

Services provided include:

  • Advice
  • Support
  • Assessment of mental health needs
  • Treatment

Interested in joining us? Sign up for our online recruitment event on 25 April, 12 – 1pm.

Register for our online recruitment event

25 April, 12pm – 1pm

About our community mental health teams

Assertive Outreach Team

Our three Assertive Outreach teams work with people who have serious psychotic mental illness, such as schizophrenia, and require more regular professional help than mainstream mental health services.

In addition to mental health problems, the people who use our service are often affected by alcohol/drug misuse, homelessness or have contact with the criminal justice system. Our teams work closely with service users, carers and other services to help improve health and social function and achieve the best quality of life possible.

Here is what some of our staff say about working in our Assertive Outreach Teams:

“Working as a social worker in Assertive Outreach Team (AOT)  can be rewarding because it allows you to directly help individuals with severe mental illness navigate their daily lives, connect with essential services, and improve their overall well-being. You play a crucial role in providing support, advocacy, and guidance to clients, often witnessing positive transformations and progress in their lives. Additionally, being part of a multidisciplinary team in AOT provides opportunities for collaboration and professional growth.”

“Working as an occupational therapist in an Assisted Outreach Team (AOT) program offers several advantages. Firstly, it allows you to utilize your skills to assist individuals with severe mental illness in developing or regaining the necessary skills to function independently in their communities. This can be deeply fulfilling as you witness tangible improvements in their daily lives. Additionally, being part of a multidisciplinary team in AOT enables collaboration with other professionals, fostering a holistic approach to client care. Moreover, AOT settings often provide a dynamic and challenging environment where you can continuously learn and grow professionally, making it an exciting career choice for occupational therapists passionate about mental health care.”

“Assertive Outreach Team/ services “do exactly what they say on the tin”: we provide individualised care which is evidence based, recovery focused and valued by its recipients. We provide a team approach to case management, with all members getting to know all patients and pooling responsibility for their care. The advantages to a team approach include the dilution of stress by sharing anxiety during crises and the prevention of the emotional burnout associated with close one-to-one work with treatment-resistant individuals. We adopt a pragmatic approach, using the blend of team- and key-working that best suits each individual patient.”

What a role with Assertive Outreach can offer you

If you want to work in an environment where:

  • you want to make a difference in the lives of individuals suffering from severe mental illness, particularly Schizophrenia, for whom mainstream community mental health services has failed.
  • where you feel supported by the team at all times even when you have a difference of opinion.
  • providing intensive care and treatment everyday if needs be, going the extra mile
  • the manager and consultants have an open door policy
  • open communication, feedback and discussion about any concerns is encouraged
  • individual view and opinions about patients care and treatment are listened to and respected

The best way to fully understand what Assertive Outreach does is to join the team… is an experience worth your while.

Recovery Teams

The Recovery Team is a comprehensive community rehabilitation and recovery service for people aged 18-65 with severe and enduring mental illness, who have complex needs.

Recovery means different things to different people – it is very personal, Recovery is an approach that promotes empowerment.  Generally speaking, it is a way of living a satisfying, hopeful and meaningful life, even if you are living with the limitations caused by illness.

Who are we and what do we do?

Gloucester Recovery Team is a team made up of different professions including mental health nurses, community support workers, psychiatrists, social workers, occupational therapists and physiotherapy staff with a common aim of supporting recovery in individuals in the Gloucester locality who are living with complex or severe mental illness.  The team works very closely with the Complex Psychological Interventions service (CPI) both in work with patients and in participating in supportive spaces including twice weekly reflective practice and structured clinical management supervision fortnightly.

The team operates from Pullman Place, which is near the centre of the city – opposite Gloucestershire Royal Hospital and around the corner from Wootton Lawn Hospital, which is the trust’s adult mental health inpatient unit.  This makes closer liaison and visiting patients who are in hospital much easier.  Pullman Place is also the home for many other Gloucester community health services including Crisis Resolution and Home Treatment Team (CRHTT), Assertive Outreach Team (AOT), Mental Health Intermediate Care Team (MHICT) and Rapid Response which supports better cross-working. 

The team is open during core hours Monday – Friday; 9am – 5pm (excluding bank holidays) and supports a flexible working approach with options of flexible working hours and hybrid office and home working.  This acknowledges the need for staff to maintain a good work-life balance.

A day within the team is varied like the various difficulties and experiences of those it serves. ‘We are not designated as a ‘specialist’ service in the fact we do have exclusions for particular diagnoses or sets of problems.” explains team manager Abi Kingsbury.  “But we are specialists in working collaboratively with people with varied symptoms and using different approaches to support recovery journeys and this means team members become highly skilled and flexible clinicians.”  Team working is an essential part of offering holistic treatment and is also key in supporting staff working with people with complex problems.

Clinicians new to community working coming from an inpatient setting can find the idea of lone working daunting.  Extensive support during induction is offered which allows consolidation of skills and confidence and an emphasis on joint working and multidisciplinary team decision making is the ethos.   

Here is what members of our staff say about working in our recovery teams:

  • “I’m a  mental health nurse by background but I work in the psychological therapies part of  the Recovery service. We provide direct one to one work with people but also do a lot of co-working with the wider team, around consultation, supervision and helping to think through aspects of  the care  we deliver and the systems we work in. I have worked locally  in mental health for over 30 years, and I can say without hesitation that I have never been around a harder working, kind, skilled and supportive bunch of  people than my Gloucester Recovery colleagues.  If doing good work with good people  in a challenging and diverse environment is your thing, you should probably put us on your bucket list”
  • “I’ve recently joined Gloucester Recovery team and I’ve worked in a variety of places over the years.  I can honestly say I’ve been made to feel the most welcome here in this team. I feel I’m part of the team already even a few weeks in.  Colleagues are friendly and caring.  Nothing is too much trouble.  There is a palpable sense that everyone is working towards the same goal of delivering the best patient care we can whilst looking after each other along the way.”
  • “I was fortunate enough to be allocated Gloucester Recovery Team as my first nursing placement more than 10 years ago, and I enjoyed it so much that I vowed I would return, which I soon did! Working in Gloucester Recovery Team is a privilege; it enables us to walk alongside people with serious mental illness through the ups and downs of their recovery journey, supporting them to reach their goals and understand what matters to them. There is ample opportunity for learning, development and reflection and the MDT are friendly and supportive. We have the opportunity to build therapeutic relationships in the community with our patients, carry out assessments, take duty calls, facilitate clinics, deliver medical, social and psychological treatments and support facilitation of groups. We are part of the Locality Community Partnership, building closer links with primary care, social care and the voluntary care sector, aiming to ensure patients receive holistic care in the right place at the right time. We work closely with our Complex Psychological Therapies Team and have access to Reflective Practice twice per week, which helps us to continually improve the way we work and the quality of care we deliver.”

You can also watch Tom and Angela talk about their roles.