Search for a condition, service or location
Translate this page

Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Children and young people, parents, carers and health and social care professionals in Gloucestershire are being asked to share their experiences of mental health and wellbeing support to help improve future experiences for children and young people.

Feedback will be gathered via a series of surveys over a four-week period. Following this, a report will be published sharing the feedback from patients, family and carers and healthcare professionals.  This feedback campaign is part of the Trailblazer Programme, which involved the NHS in Gloucestershire successfully securing £5m in funding to set up mental health support in schools and improve specialist children’s mental health services.

Helen Ford, Programme Director for Children’s Mental Health and Maternity at NHS Gloucestershire CCG said:

“We are determined to ensure that every child or young person in Gloucestershire is equipped with the right information and tools to support their mental health and wellbeing and that those who are identified as needing additional support, can access services that are appropriate to their needs in a timely manner.

“An important step towards improving mental health and wellbeing support for our younger generation is to work in partnership with young people and their families, to ensure everyone gets the support that work for them, at the right time and in the right place.”

Children, young people, parents and carers and health and social care professionals are being consulted to help mental health service leads make changes and improve experiences for young people who feel they may be struggling with a mental health difficulty.

Feedback will also help improve support for parents and for professionals working with young people and potentially signposting or referring into specialist services.

An important aim of the surveys is to understand how children and carers would want to be involved in future discussions and decision making through virtual forums, ensuring the patient ‘voice’ remains at the heart.

Sarah Birmingham, Head of Children and Young People’s Services at Gloucestershire Health and Care NHS Foundation Trust said: “We’re really keen to hear the voices of different groups of young people as well as parents, carers and professionals – not just those who are known to our services.

“We recognise that sometimes people, particularly young people, feel hesitant about giving their views but we would urge people to come forward and take a few minutes to share their feedback with us.

“These surveys will provide us with an insight into what people need from children and young people’s mental health services and really will make a difference to the way support and care is improved.”

You can access the surveys here: https://www.ghc.nhs.uk/camhs-surveys