To meet the criteria, you must be receiving a service from either the recovery team, assertive outreach team or the GRIP team. Following referral, you will be assessed to consider whether you meet the criteria and whether the housing is suitable for your needs.
Other supported accommodation exists in Gloucestershire for those considered to have general needs for housing related support. If you meet the criteria for this support, a housing worker at the district council may refer your case to the START panel. The START panel will consider your eligibility for supported accommodation and whether it is appropriate for your case.
Stonham Home Group owns properties in central Cheltenham, providing 24 beds in shared accommodation and bedsits. Locations include the High Street, Swindon Road and Prestbury Road.
Rethink Mental Illness owns properties in Gloucester and Stroud, providing 21 beds in self-contained units. Locations include Claremont
Road, in Gloucester, and Folly Lane, Horns Road and Eagle Mill, in Stroud.
Gloucestershire Health and Care NHS Foundation Trust subcontracts properties from private providers in Gloucester, Cheltenham, the Forest of Dean and Stroud. These properties provide 150 beds in shared accommodation. Locations include Abbeydale, Gloucester City Centre, Matson, and Cinderford.
Practical details and limitations
The placement will often be funded by an application for Housing Benefit, with support from the Supporting People programme.
Sometimes the resident is also required to pay a personal contribution and the rate of contribution differs between providers.
Our liasion service bridges the gap between housing services and mental health services. We advise on:
- The difference between the separate community teams and what their roles are
- How to access mental health services
- The self-referral services available, i.e. Let’s Talk
- Specific cases and contacts within services
Gloucestershire Health and Care (GHC) NHS Foundation Trust representatives will attend Start/ Shop/Gaps meetings in Gloucester and Cheltenham.
GHC’s supported accommodation team operates a telephone helpline to advise on access to mental health services and will be able to signpost individual cases.
Access to mental health support occurs through an individual’s GP, who can provide treatment, advice, assessment of symptoms and referral to a mental health team if necessary. GPs can also direct patients to an out of hours service.
Types of tenancy agreements
This is an agreement for shared facilities accommodation. Providers with the supported accommodation team use this agreement. The resident has sole use of a bedroom but will share the kitchen, bathroom and lounge.
The licence agreement has a clause for immediate eviction in unusual cases (usually violence) but in most cases the notice period will be 28 days.
This is an agreement for sole occupancy. This agreement provides the resident with more rights and therefore a longer notice period.
Maintaining a tenancy
Social housing and private rentals
Gloucestershire Homeseeker is the bidding system for Social Housing. You will need to register online. Your local District Council can advise on this process.
You may meet the criteria for support with a rent deposit which will support you in obtaining rented accommodation. You will need to check what Universal Credit you will be entitled to, to ensure that the rented accommodation you can get will be affordable. Your Housing Officer at the District Council, P3 or Green Square will be able to advise on this
Where to get help
The District Council where you have a ‘local connection’ can advise you and can start to help 56 days prior to the end of a tenancy. There are six district councils in Gloucestershire.
13 to 15 Ladybellegate Street
Tel: 01452 221698
Open Monday-Friday, 10am – 5pm
Navigator Cheltenham, Montrose House, Wellington Street, Cheltenham GL50 1XY
Tel: 01242 576002
This is a national website that enables members of the public to report rough sleepers to local services. In Gloucestershire if a rough sleeper is reported through Streetlink, the referral goes straight to P3’s rough sleeper service who will work to try and engage the rough sleeper with services.
The city mission are based at the George Whitfield Centre, next to the food bank on Great Western Road. As well as providing year round day support, they provide a winter shelter.
Citizens Advice Bureau
The citizens advice bureau has an excellent section on housing and a local office providing support. They can offer impartial advice on housing and any decisions made by the District Council
75-81 Eastgate Street, Gloucester ·
Phone: 01452 527202
3 St. Georges Place, Cheltenham GL50 3LA.
Phone: 01452 527202
8 Brunel Mall London Road, Stroud GL5 2BP
Phone: 0808 800 0510
Belle Vue Centre, Belle Vue Road, Newnham GL14 2AB
Phone: 0344 411 1444
Cheltenham Housing Aid
Cheltenham Housing Aid is an independent charity based in Cheltenham that offers advice on housing.