Search for a condition, service or location
Translate this page



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Adult Speech and Language Therapy

Speech and language therapists provide assessment and treatment of communication and swallowing difficulties in a variety of locations across Gloucestershire.

Therapists support inpatients and outpatients and may also provide home visits in exceptional circumstances.

If you are in hospital, the speech and language therapists will assess communication and/or swallowing difficulties on the ward and provide advice or treatment as appropriate.

Speech and language therapists will assess communication and/or swallowing difficulties at an out patient appointment and provide advice or treatment as appropriate.

The therapist may work with family members or carers to devise strategies to overcome some difficulties as appropriate.

One appointment may be sufficient to help the patient to manage their speech and/or swallowing independently or patients may need a course of 1-2-1 or group therapy.

Contact us

Gloucestershire Royal Hospital
Great Western Road

Telephone 0300 422 8105

Patients can be seen for:

  • Voice therapy
  • Stammering
  • Aids to help with communication
  • Communication/swallowing after stroke
  • Communication/swallowing after a head injury
  • Communication/swallowing associated with long term neurological conditions such as Parkinson’s disease or motor neurone disease
  • Communication/swallowing after cancer of the head and neck
  • Videofluroscopy – This is an x-ray which allows the speech and language therapist to view how a patient swallows, to assess the severity of the difficulty. Strategies may also be recommended to manage it. Videofluoroscopy may be requested whilst the patient is in hospital, or it can be arranged as an out-patient appointment
  • Voice Clinic – specialist clinic where videos/photographs are taken of the larynx to help with treatment planning.
How to access speech and language therapy

Patients can be referred to us through their GP and other members of their healthcare and therapy team.

We also welcome patients referring themselves, regardless of of age, language, presenting difficulty or location.

The following exception applies:
Voice disorders (dysphonia) – referral must be made following examination of the larynx by an ear, nose and throat (ENT) surgeon. This referral requires the patient’s consent.

Please download and complete the referral form and either fax or post to the address below.

Adult Speech and Language Therapy Referral Form

Swallowing disorder referrals need to be made by a medical professional or a member of the MDT i.e. physiotherapist, nurse, social worker, dietician.

If you aren’t sure whether speech and language therapy could help you, please call us and ask to speak to a speech and language therapist who will be able to advise you.

Useful information

Royal College of Speech and Language Therapists (RCSLT)
The RCSLT is the professional body for speech and language therapists and support workers, promoting excellence in practice and influencing health, education and social care policies.

Health Professions Council (HPC)
The HPC is a statutory regulator that works to protect the health and well-being of people using the services of the health professionals registered with us. The HPC currently registers over 170,000 professionals from 13 professions. We only register professionals who meet our standards for their professional skills, behaviour and health.

Giving Voice

GUiDE and Pals
The health, social care and disability information service for Gloucestershire

Carers Gloucestershire

Carers Gloucestershire offers the information and support carers need to make life easier for them and the person they care for

Aphasia Now
Website created by people with aphasia and run by people with aphasia. It aims to be an aphasia-friendly website.

The Stroke Association
The Stroke Association’s main focus is to prevent stroke and to support people who have had a stroke and their families. They do this by providing information and community services.

Different Strokes
Different Strokes is run by younger stroke survivors for younger stroke survivors

Information service and helpline

Multiple Sclerosis Society

Progressive Supranuclear Palsy Association 

Motor Neurone Disease Association 

Parkinson’s Disease Society 

The Huntington’s Disease Association



The charity that supports people with brain injury and those that care for them.

British Stammering Association

Communication Matters

A UK national voluntary organisation of members concerned with the Augmentative and Alternative Communication (AAC) needs of people with complex communication needs.

The British Voice Association

Changing Faces

Changing Faces is a national charity based in the UK that supports and represents people who have disfigurements of the face or body from any cause.

SpeechDisorder contains over 60 articles written by a team of experts, concerning a variety of speech disorders.

A charity that works closely with psychiatrists and Department of Health to support gender issues.

Locations for this service