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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Cardiac Rehabilitation

Our cardiac rehabilitation service has a national reputation for excellence. We work in partnership with a range of other organisations, including national research and charitable organisations such as the British Heart Foundation.

Our service has been based at the Trust headquarters in Brockworth since 2011, having brought together teams based at Gloucester Royal Hospital and Cheltenham General Hospital and our existing cardiovascular disease team.

Contact us

2 Kimbrose Way

Call: 0300 421 1212 (option 2)

Email: gcs-cardiac.rehab@nhs.net


Frequently asked questions

Our home visiting service

We provide a home visiting service to patients who are unable to attend either clinics or cardiac rehabilitation programmes.

We aim to contact patients referred by telephone within four days of referral, and aim to see them within two weeks of discharge. During the visit, we provide a symptom assessment, a medication/compliance review, record blood pressure and heart rate, and ECG if indicated. We discuss risk factors, advise re return to activities and refer onto a Cardiac Rehabilitation Programme. We also refer patients on to other agencies as required, ie Age UK, Social Services, Healthy Lifestyles Gloucestersahire.

Following our visit, we write to the patient’s GP to inform them of the assessment, and will liaise with their cardiologist/cardio-thoracic surgeon as required.

Our cardiac rehabilitation programme

We run a six-week rolling programme of structured exercise and education sessions which are centred on the current evidence base for coronary artery disease, covering risk factor management and disease education.

These are held at seven different venues throughout the county:

  • Belle Vue Centre, Cinderford
  • Oxstalls gym, Gloucester
  • The Reddings Community Centre, Cheltenham
  • St Joseph’s Church Hall, Stonehouse
  • Matson Baptist Church
  • Prestbury Centre
  • Siddington Village Hall
Self-management programme using our Heart Manual

For those patients who are unable or do not wish to attend a cardiac programme, we offer the Heart Manual, a self-management programme supported by our specialist team.

Recovery Programme option

This is a one-off secondary prevention education programme option for patients not wishing to participate in the exercise component or to commit to a 6 week programme.

How to refer to the Cardiac Rehabilitation Service
We accept referrals for Phase II and Phase III cardiac rehabilitation from wards, GHNHST, GPs and tertiary centres. Following completion of Phase III, patients are referred to Phase IV and local support groups.

Patients who are eligible:

  • Post Myocardial Infarction (heart attack)
  • Post CABG (heart by-pass) Elective PCI (stent)

If you feel that our service would be of help to you please speak to your Consultant, ward nurse, GP or other healthcare professional who will refer you.

Useful links and information

Age UK
The UK’s largest organisation for older people can provide support following discharge from hospital.
01452 422 660

Blood Pressure Association
0208 7772 4994 Helpline Monday to Friday 9.30am to 5.30pm

British Association for Cardiac Rehabilitation (BACR)

British Dietetic Association
The British Dietetic Association can provide information fact sheets to healthy eating.
0121 200 8080

British Heart Foundation
Main telephone number: 020 7554 0000
Publication orders: 0870 600 6566
Medical info or support: 0300 330 3311

Find out if you need to tell DVA about a medical condition and how to tell them: www.direct.gov.uk/DrivingAndMedicalConditions
For other information such as advice on how to surrender a driving licence due to a medical condition and how to renew after surrender or revocation can also be found at the following link: www.direct.gov.uk/driverhealth
Tel: For car or motorcycle driving licence holders (Group 1) 0300 790 6806
For bus, coach or lorry driving licence holders (Group 2) 0300 790 6807

Gloucestershire Adult Social Care Help Desk
For general information on financial matters or to refer yourself for social care or occupational therapy support following your cardiac event.
01452 426868

Healthy Lifestyles Gloucestershire

Heart UK

NHS Choices

Walking for Health
Tel: 020 733 98541

Working Links
Tel: 0800 917 9262

Local Support Groups

Where the Heart is Support and Social Group
Contact Pearl Stokes: 01452 712058
Email: pearlstokes@ukgateway.net

Gloucestershire Heart Support Group
Chairman Mr Norman Tebworth
01452 712489 or mobile 07870 895273
Email: norman.tebworth@btinternet.com

Gloucester Take Heart Support Group
Contact Ernest Way: 01242 678443

Heart to Heart Support Group in Cheltenham
Contact Chairman Richard Speakman: 01452 714327

Locations for this service