Children’s Complex Care Team
The Gloucestershire children’s complex care team delivers home-based specialist care and support to children who have been diagnosed with a life-limiting or life-threatening condition and are not expected to reach adulthood.
We are is a countywide specialist service for children and young people aged up to 18, who have a designated consultant community paediatrician managing their ongoing care.
Once an agreement for a care package has been made, the team will provide specialist care. The care will be delivered by a team of skilled carers. Care packages may include overnight care. The team provides transitional care into adult services.
Contact us
Springbank Community Resource Centre
Springbank Way
Cheltenham
GL51 0LG
Telephone: 0300 4218299
Referral information
Referrals are only accepted from the Gloucestershire Clinical Commissioning Group. Online referrals can be made using this form – www.ghc.nhs.uk/cct-referral
Where you will be seen
The children’s complex care team work countywide and care will be delivered in your home.
How to cancel or change an appointment
If you need to reschedule an appointment, please contact the team on 0300 421 8299 as soon as possible, so that this appointment can be offered to someone else.
Hours of Service
The service provided is dependant on the child’s assessed need.
- Day shifts range from 8am to 7pm and are often for 4 hour periods.
- Night shifts are from 10pm to 7am
- Office hours are 9am to 5pm, Monday-Friday
Useful links
- www.togetherforshortlives.org.uk -Together for Short Lives
- www.jameshopkinstrust.org.uk – James Hopkins Trust
- www.acorns.org.uk – Acorns Children’s Hospice
- www.allsortsglos.org.uk – Allsorts, charity supporting children with additional needs and disabilities
