Services

Springbank Dental Clinic

Our friendly team at Springbank Dental Clinic are offering general NHS dental treatment for people of all ages living anywhere within Gloucestershire. Please note, special care dentistry is not offered at this site.

Welcome to Springbank Dental Clinic

Our dentists and therapists are highly trained and aim to provide excellent service and the best quality dental care in a relaxed environment for patients of all ages.

Patients who are nervous of dental treatment have found our friendly manner welcoming, as our team always seeks to put everyone at ease.

Our policy is to treat our patients as individuals and as how we would like to be treated. Our clinical findings and treatment options will be clearly explained in plain English to make it easier for patients to make informed decisions about their treatment.

We would be delighted to welcome you to our friendly practice.

What we do

Springbank Dental Clinic offers a full range of dental services for you and your family. Among the services we can provide are:

  • Hygiene and preventive advice from our therapist
  • Routine restorations
  • Crowns and bridges
  • Gum treatments
  • Dentures
  • Routine check-ups.

Giving you regular dental advice to help you take care of your teeth and gums should reduce the need for dental treatment.

Appointments

Telephone reception on 0300 421 6435, email us at Springbankdental@ghc.nhs.uk or walk into the clinic located at Springbank Resource Centre, Springbank Way, Springbank, Cheltenham, Gloucestershire GL51 0LG.

If you are unable to keep an appointment, please give us at least 24 hours’ notice.

Please note, if you fail to attend an appointment without notice, any other appointments you may have made will be cancelled.

If you fail to attend more than 2 appointments, you will no longer be offered a service at our practice.

New patients

We provide NHS dental care for adults and children. If you wish to register with this practice, please contact our receptionist by calling 0300 421 6435 or by emailing Springbankdental@ghc.nhs.uk.

Accessing an NHS dentist

If you wish to find an NHS dentist near you:

Visit the NHS Website: https://www.nhs.uk/using-the-nhs/nhs-services/dentists/how-to-find-an-nhs-dentist/

If you have a dental problem call NHS 111 by dialling 111 from your phone.

Emergency and ‘out of hours’ care

For patients who are registered with the practice

If you have a dental emergency in hours (8.30am – 5pm, Monday – Friday), telephone our reception. You will be triaged and given an appointment in a timeframe that is appropriate to your needs.

If you have a dental emergency when the practice is not open, please call 0300 421 6440 – option 1. Assistance is available weekday evenings, 5pm – 8pm, and Saturday, Sunday and Bank Holidays, 9am – 3pm. At times outside of these hours, when practice is closed, please call NHS 111.

For patients who are not registered with the practice

Unfortunately, the practice is not able to offer emergency/urgent appointments to patients who are not registered with us. Non-registered patients should call NHS 111 for advice, 24 hours a day, 7 days of the week.

Access and facilities

The practice has parking spaces reserved for people with disabilities, a ramp at the entrance and suitable corridors and doors. If you have any concerns about accessing our services, please telephone or email for advice.

If you require an interpreter, including British Sign Language (BSL), please inform reception.

We have toilets adapted for use by people with disabilities and a baby-changing station.

Zero tolerance

Patients and visitors should treat NHS staff, fellow patients, carers and other visitors politely and with respect.

Any form of violence or intimidation against staff working in the NHS is unacceptable, is not tolerated and will be reported.

www.nhs.uk/zerotolerance

Practice policies

The practice has a number of policies to ensure that we provide the best possible care for our patients. All patient information is processed in line with the Data Protection Act 2018, and is treated with the strictest confidence.

We welcome feedback

Patients should make comments, compliments or complaints to:

Patient and Carer Experience Team
FREEPOST RSKC-CSKU-KRZX
Edward Jenner Court, 1010 Pioneer Avenue
Gloucester Business Park, Brockworth, Gloucester
GL3 4AW

TEL: 0300 421 8313

Email: Experience@ghc.nhs.uk

Accessibility