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sHelp in a Crisis

 

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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. 

PLEASE NOTE: 9/1/20 12:30pm – We are currently experiencing issues with accessing answerphone messages. We will update when the issue has been resolved.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Homeless Healthcare Team

There is a recognised population of homeless people and families across the county who find it difficult to access primary health care because of their circumstances and lifestyle.

Our Homeless Healthcare Team offers permanent registration for those patients with a high level of need, and provides a safe environment for patients who have been removed from GP lists and are registered on the SAS scheme.

We provide a flexible service which enables homeless people to access primary health care.

Our aim is to promote self-care, whilst improving access to mainstream health and social care services, with the ultimate goal of re-integrating people back into mainstream primary health care.

Contact us

George Whitefield Centre
107 Great Western Road
Gloucester
GL1 3NF

We share this site with Gloucester Foodbank and Gloucester City Mission.

Call us on 01452 521898

Healthcare Services

A nurse is available for general health issues, including telephone advice, Monday to Friday 9:30am – 1pm.

Three local GPs run clinics at the centre:

Every Monday, Tuesday, Wednesday and Friday – 10am to 1pm

Clinics are run on a drop-in basis. If you want to be sure to see a doctor or nurse, please call 01452 521898 or give your name at reception on arrival. Please contact us before 11am to ensure that you are seen.

Volunteers

If you are interested in volunteering with the team, please call us on 01452 521898

Locations for this service

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