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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Specialist Palliative Care Occupational Therapy Team

The aim of the Specialist Palliative Care Occupational Therapy Team is to support adults with a palliative care or life limiting diagnosis who are experiencing functional difficulties as a result of disease progression. The team works in partnership with patients so that they can be as comfortable and productive as possible and live as independently as possible with a sense of control, maximising their functional independence and quality of life.

We will work with you to decide on the goals of your treatment. This will depend on what is important to you as a patient.

Contact us

Southgate Moorings
2 Kimbrose Way

0300 421 6456

Email: PalliativeOTTeam@ghc.nhs.uk

How we can provide support

  • retraining individuals in personal and domestic activities that are necessary for daily living
  • assessing seating needs and prescribing wheelchairs and pressure relieving cushions
  • providing help with problems related to changes in thought processes and the way that information is processed by the brain
  • splinting to prevent deformities and control pain
  • making home assessments
  • referring to and liaising with social services for ongoing home assessment and provision of equipment
  • helping with lifestyle management including investigating hobbies and leisure pursuits
  • providing advice on and education about relaxation techniques
  • aiding management of breathlessness
  • aiding management of fatigue and energy conservation
  • providing support and education for carers
  • assisting with psychological adjustment and goal setting related to changes in ability

Making a referral

Referrals are accepted from healthcare professionals. The online referral form can be found here. 

Alternatively you can download the referral form here and email it back to the team at PalliativeOTTeam@ghc.nhs.uk.


Locations for this service