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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Home / Our teams and services / School Nursing / School Nursing Hubs

School Nursing Hubs

The School Nursing Service is offering a new style of supporting parents in the form of School Nursing Hubs.  Parents who are referred to our service or who self-refer are invited to a group with other parents who have similar worries.  The group is facilitated by our Health and Wellbeing Assistants who are trained in the Solihull parenting approach and key public health topics, so will be able to offer professional support and advice. The Health and Wellbeing Assistant may know of a local organisation or voluntary group that may be of interest to the parent so will signpost or refer them.

There is much evidence that suggests parents really benefit from meeting other parents with similar challenges with the opportunity of building relationships, sharing ideas and support in future years.  The hubs will usually have a theme of healthy lifestyles relating to topics such as healthy eating and activity or your child’s behaviour relating topics such as anxiety and sleep.

The hubs will usually be held in schools or sometimes in other community settings such as health centres or libraries.  You can attend any Hub, it doesn’t matter if your child doesn’t go to the school, all are welcome.  You don’t need an invitation or referral to a SN Hub, you can just call by and have a chat.  Please see the list below for a SN Hub near you.  Sometimes the SN Hub may need to be cancelled at short notice so make sure you check the website the day before you plan to go.

Unfortunately there is no crèche facility at the SN Hubs and the groups are parent focused so not suitable for children.


Healthy Lifestyles and Oral Health
  • 11th March 2020 at 1:30pm, Warden Hill Primary School
  • 6th May 2020 at 1:30pm – Oakwood School
  • 19th May 2020, 1:30pm – Charlton Kings Juniors
  • 10th June 2020, 1:30pm – St John’s Primary
  • 1st July, 9am – 10:30am, Rowanfields Infant School
Behaviour, Anxiety and Sleep
  • 1st April 2020 at 1:30pm – St Gregory’s School
  • 22nd April 2020 at 1:30pm – Leckhampton School
  • 24th June at 1:30pm – St Mark’s Junior School
  • 15th July at 1:30pm – Warden Hill Primary


Healthy Lifestyles and Oral Health
  • Wednesday 25th March 2020, 2pm – 3pm. Upton St Leonards School
  • Thursday 7th May 2020, 2pm – 3pm. Kingsholm School
Behaviour, Anxiety and Sleep
  • Thursday 12th March 2020, 2pm to 3pm. Longford Park School
  • Thursday 30th April 2020, 2pm – 3pm. Upton St Leonards School
  • Thursday 21st May 2020, 2pm – 3pm. Kingsholm school


Healthy Lifestyles and Oral Health

More dates TBC

Behaviour, Anxiety and Sleep
  • 11th March, 9:30 to 10:30 – Brimscombe C of E Primary School


Healthy Lifestyles and Oral Health
  • 2nd April 2020, 2pm to 3pm – Churchdown Village Infant School
  • 14th May 2020, 2pm to 3pm – Castle Hill Primary School
Behaviour, Anxiety and Sleep
  • 12th March 2020 – Churchdown Parton Manor Infant School
  • 27th April 2020, 2pm to 3pm – Norton C of E Primary School


Healthy Lifestyles and Oral Health
  • 17th March 2020, 2pm – 3pm at St Mary’s Primary School, Tetbury
Behaviour, Anxiety and Sleep
  • 24th March 2020 at 09.30 – 10.30 Andoversford
  • 23rd April 2020 at 09.30 – 10.30 Ann Edwards, South Cerney, Cirencester
  • 5th May 2020 at 09.30 – 10.30 St. Lawrence, Lechlade
  • 19th May 2020, 1:30pm – 2:30pm at St Mary’s Primary School, Tetbury
  • 2nd June 2020 at 13.30 – 14.30 Longborough
  • 9th June 2020, 1:30pm – 2:30pm at Chesterton Primary School, Cirencester
  • 30th June 2020 at 13.30 – 14.30 St James’ & Ebrington C of E Primary School, Chipping Campden

Forest of Dean

Healthy Lifestyles and Oral Health
  • Wed 23rd April, 1:30pm – 2:30pm at Woodside Primary School
  • Tue 5th May, 9:30am – 10:30am at Severnbanks Primary School
Behaviour, Anxiety and Sleep
  • Tue 2nd June, 9:30am – 10:30am at Glebe Infant School