Q
Search for a condition, service or location
Translate this page

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Volunteers’ Week – David’s Story

Volunteers’ Week – David’s Story

I had some good experiences as a service user at Wotton Lawn, despite being unwell for many weeks. My recovery started with various activities rather than medication, as my mood was very low and antidepressants were not an option for my illness. I particularly...
Tea Party Celebrates Trust Volunteers

Tea Party Celebrates Trust Volunteers

The volunteers and experts by experience who freely give their time to helping the service users and carers of ²gether NHS Foundation Trust have been recognised and thanked for their enormous contribution. A sixth annual tea party has been held in their honour at...
Volunteers Week – Naomi’s Story

Volunteers Week – Naomi’s Story

Naomi Gibbons, aged 39, from Charlton Kings, Cheltenham, volunteers at Sherborne House, at the Charlton Lane Centre in Cheltenham. She started volunteering with the Dementia Education Team more than two-and-a-half years ago. Describing her role, Naomi said: “I love my...
Volunteers Week – Hannah’s Story

Volunteers Week – Hannah’s Story

Hannah Vos, aged 43, from Ledbury, Herefordshire, is a Pets as Therapy (PAT) volunteer. Every Friday morning, together with her Labrador dog, Princess Leia, she visits the Stonebow Unit, in Hereford. Hannah said: “I am very proud to be part of the Therapy Team. ...
Volunteers Week – Ed’s Story

Volunteers Week – Ed’s Story

Ed Boait, 36, is from Cheltenham and first started volunteering with ²gether at the beginning of August 2017. His role of Assistant to Activities Coordinator sees him spending two hours a week on Willow Ward at Charlton Lane Hospital. Recalling when he first decided...
Accessibility