Search for a condition, service or location
Translate this page



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.


School-aged immunisation team

Immunisation helps protect against serious diseases including influenza, measles, mumps, meningitis, polio and whooping cough. Once we have been immunised, our bodies are better able to fight these diseases if we come into contact with them.

Before vaccines were available, many children in the UK died from diseases such as whooping cough, measles and polio. Widespread immunisation programmes can contain and even eliminate diseases, making immunisation a major health success over the last 100 years.

Contact us

School-aged immunisation team

Telephone 0300 421 8140
email GHC.Immunisation@ghc.nhs.uk

The HPV Vaccine


All girls and boys aged 12 and 13 are offered HPV (human papilloma virus) vaccination as part of the NHS childhood vaccination programme. The vaccine protects against HPV-related cancers in boys and girls, such as head and neck cancers, anal and gential cancers.

According to Cancer Research UK, cervical cancer is the second most common cancer in women under the age of 35. In the UK, 2900 women a year are diagnosed with cervical cancer, that’s around eight women every day.

Around 970 women died from cervical cancer in 2011 in the UK. It’s estimated that about 400 lives could be saved every year in the UK as a result of vaccinating girls before they are infected with HPV.

Health officials say the HPV vaccine for 12 to 13-year-old boys will prevent 29000 cancers in men in the next 40 years.

The HPV vaccine consists of two injections in the upper arm spaced at least six and not more than 24 months apart. We currently use Gardasil which protects against four strains of the virus. The vaccine is supplied by the Department of Health.


How does my child get this vaccination?

When your child reaches eligible age, you will be sent a HPV pack via their school, or in the post from your local education authority if your child is home educated. The pack will include a letter, information leaflet and consent form. If you have any questions, please do contact us on 0300 421 8140.

On the day

Our teams will visit your child’s school and will be assisted by school staff to identify children correctly. If your child is absent or unwell on the day of the session, please call us on 0300 421 8140 and we can offer an appointment at one of our catch-up clinics.

If you have any concerns about this vaccination, for example if your child has additional needs, a health condition or a disability and you have questions, please do contact us on 0300 421 8140 and we can arrange for you to speak to one of your friendly local immunisation nurses.


Children with special educational needs or disabilities

We understand that children with special educational needs or disabilities may find vaccination sessions particularly stressful. Our immunisation nurses are very experienced at supporting children and young people who have additional needs and may be anxious about vaccinations. 

We would like to offer all children the opportunity to receive their vaccinations in an appropriate and comfortable environment. With this in mind, we can offer the following options:

  • We vaccinate at your child’s school. You may wish to be with them, but this is not a requirement.
  • We hold clinics in the school holidays at various locations across Gloucestershire from fire stations to hospitals. You can book a location and time of your choice. 
  • In exceptional circumstance, we may be able to offer home visits. 

Locations for this service