Visiting our hospitals - important information
The restrictions brought in as a result of the Covid pandemic are no longer in place. However, we are still asking all visitors to follow sensible infection prevention and control guidance, including hand washing and use of hand gel. Visitors are already no longer required to carry out lateral flow tests before visiting, however we would ask that anyone with Covid or with symptoms of any respiratory or gastro intestinal illness does not visit, to prevent infecting vulnerable patients and our staff. Face masks are not generally required, however please follow the advice from staff and wear a face mask if you feel more comfortable doing so.
Pre-booking of visits is not required, but please check the arrangements for the ward or unit you are planning to visit before attending, just in case there are particular circumstances to be aware of. Generally, we welcome visitors between 11am and 8pm and, in line with 'John's Campaign', we support the rights of people with dementia to be assisted by their family carers.
SERVICES BASED AT THIS LOCATION
Cirencester Hospital offers inpatient and outpatient services, a Minor Injuries Unit and x-ray and ultrasound services, occupational therapy and physiotherapy.
Our department offers a friendly and experienced nursing and administration team which runs and supports clinics each day for the local community. The frequency of individual clinics will vary depending on demand.
The x-ray department is staffed by dedicated radiographers and is open from 9am to 6pm Monday to Friday, and 10am to 4pm on Saturdays and Sundays. The x-ray department supports the wards, minor injuries unit and outpatients clinics as required. It is also open available for appointments – please note that these can not be booked by members of the public.
We carry out general and gynaecological ultrasound by appointment.
From 1 November 2020, we will be providing blood tests at Cirencester Hospital for patients aged 16 and over whose consultant requests one. Patients will be able to book their appointment by telephoning 0300 421 6215, Monday – Friday between 9am and 3pm. (This telephone number goes live tomorrow – 21 Oct). There are plans to extend the service at Cirencester Hospital further and details will be provided in due course.
GP surgery blood tests
In the South Cotswolds, as elsewhere in the county, GP surgeries are now providing blood testing services for patients when the surgery requires this. For many patients, having the test carried out at their GP surgery is more convenient and there is more certainty around appointments. GP surgeries are receiving additional funds to do this and surgery staff have received additional training. At present, safety and social distancing requirements associated with COVID-19 may mean that it takes longer than usual to get an appointment.
Therapists at the hospital
There are occupational therapy and physiotherapy teams based at the hospital, working with inpatients and outpatients.
Parking on-site at the hospital is free, but limited.
Please be aware that the pay and display car park adjacent to the hospital is not managed by our hospital/ Trust – this is managed by Parking Eye Ltd and details regarding parking costs are displayed on their signage in their car park.
Visiting times for inpatients
Visiting times are 11.30am to 8pm
If you need to visit at a different time, please speak to the ward manager prior to your visit and they will help make suitable arrangements.
Useful telephone numbers
Outpatients: 0300 421 6215
Physiotherapy and Podiatry Outpatients: 0300 421 6270
Minor Injuries and Illness Unit: 0300 421 6351
Coln Ward: 0300 421 6290
Windrush Ward: 0300 421 6298
Thames Ward: 0300 421 6363
X-Ray: 0300 421 6360
Endoscopy: 0300 421 6294
League of Friends
Cirencester Hospital has an active League of Friends. For further information, please call the main switchboard on 0300 421 6200 and ask for the Matron’s Office.
Information for inpatients
We aim to make each person’s stay with us as comfortable as possible. If you have any questions or concerns during your stay or visit please do not hesitate to speak to a member of the ward team.
The catering department provides choices for patients with specific dietary, religious and ethnic needs. If you have special dietary requirements please let the nursing staff know when you are admitted.
We have protected mealtimes, and operate a strict no visiting policy during these times. However, if you would like to assist your family member or friend with eating, please discuss this with the nurse in charge.
Meal times are:
Drinks and biscuits are brought round morning and afternoon and hot drinks and snacks are provided in the evening, after supper.
Water is available at all times and will be brought to you.
Patients who are rehabilitating will be encouraged to get dressed so we would advise you to bring clothes that can be put on easily, such as track-suit or jogging bottoms or skirts with elasticated waistbands.
Storage space for personal property is limited, so it is helpful if this is kept to a minimum. We are unable to wash patients clothing and will leave this for relatives to take home. Anything that is soiled will be clearly labelled.
We know that family and friends may want to bring in treats for patients. We do not have space to store patients’ own food in our refrigerator, so please speak to a member of staff before bringing items which need chilling.
Religious and spiritual needs
Please talk to the ward staff about any religious or spiritual requirements. You may also wish to inform your own religious or spiritual leader that you are coming into hospital.