Our visiting hours at Charlton Lane Hospital are: 2pm-5pm & 6pm-8pm, 7 days a week (if you need to visit outside of these hours or are visiting someone with dementia, please contact the relevant ward in advance to ensure this would be suitable).
Please ensure you follow our guidance on hand washing, face masks and use of sanitiser. Please do not visit if you have the symptoms of any respiratory illness (including Covid-19) or gastro-intestinal illness.
We support 'John's Campaign' which upholds the rights of family carers to spend time with patients with dementia.
SERVICES BASED AT THIS LOCATION
Cirencester Hospital offers inpatient and outpatient services, a Minor Injuries Unit and x-ray and ultrasound services, occupational therapy and physiotherapy.
Our department offers a friendly and experienced nursing and administration team which runs and supports clinics each day for the local community. The frequency of individual clinics will vary depending on demand.
The x-ray department is staffed by dedicated radiographers and is open from 9am to 6pm Monday to Friday, and 10am to 4pm on Saturdays and Sundays. The x-ray department supports the wards, minor injuries unit and outpatients clinics as required. It is also open available for appointments – please note that these can not be booked by members of the public.
We carry out general and gynaecological ultrasound by appointment.
From 1 November 2020, we will be providing blood tests at Cirencester Hospital for patients aged 16 and over whose consultant requests one. Patients will be able to book their appointment by telephoning 0300 421 6215, Monday – Friday between 9am and 3pm. (This telephone number goes live tomorrow – 21 Oct). There are plans to extend the service at Cirencester Hospital further and details will be provided in due course.
GP surgery blood tests
In the South Cotswolds, as elsewhere in the county, GP surgeries are now providing blood testing services for patients when the surgery requires this. For many patients, having the test carried out at their GP surgery is more convenient and there is more certainty around appointments. GP surgeries are receiving additional funds to do this and surgery staff have received additional training. At present, safety and social distancing requirements associated with COVID-19 may mean that it takes longer than usual to get an appointment.
Therapists at the hospital
There are occupational therapy and physiotherapy teams based at the hospital, working with inpatients and outpatients.
The Hospital car park uses an automatic number plate recognition system. This is to help ensure that free car parking at the hospital is used by staff, patients, service users and hospital visitors.
Parking will remain free in Trust-operated areas, but anyone using a space will need to enter their car registration number on one of the tablets located in the hospital before they leave. Not doing so will result in a fine.
An ANPR system is being operated by a private company which will also manage any disputes. The Trust will not profit from the new system but retains final say in any disputes around on-site parking.
Visiting times for inpatients
Visiting times are 11.30am to 8pm
If you need to visit at a different time, please speak to the ward manager prior to your visit and they will help make suitable arrangements.
Useful telephone numbers
Outpatients: 0300 421 6215
Physiotherapy and Podiatry Outpatients: 0300 421 6270
Minor Injuries and Illness Unit: 0300 421 6351
Coln Ward: 0300 421 6290
Windrush Ward: 0300 421 6298
Thames Ward: 0300 421 6363
X-Ray: 0300 421 6360
Endoscopy: 0300 421 6294
League of Friends
Cirencester Hospital has an active League of Friends. For further information, please call the main switchboard on 0300 421 6200 and ask for the Matron’s Office.
Information for inpatients
We aim to make each person’s stay with us as comfortable as possible. If you have any questions or concerns during your stay or visit please do not hesitate to speak to a member of the ward team.
The catering department provides choices for patients with specific dietary, religious and ethnic needs. If you have special dietary requirements please let the nursing staff know when you are admitted.
We have protected mealtimes, and operate a strict no visiting policy during these times. However, if you would like to assist your family member or friend with eating, please discuss this with the nurse in charge.
Meal times are:
Drinks and biscuits are brought round morning and afternoon and hot drinks and snacks are provided in the evening, after supper.
Water is available at all times and will be brought to you.
Patients who are rehabilitating will be encouraged to get dressed so we would advise you to bring clothes that can be put on easily, such as track-suit or jogging bottoms or skirts with elasticated waistbands.
Storage space for personal property is limited, so it is helpful if this is kept to a minimum. We are unable to wash patients clothing and will leave this for relatives to take home. Anything that is soiled will be clearly labelled.
We know that family and friends may want to bring in treats for patients. We do not have space to store patients’ own food in our refrigerator, so please speak to a member of staff before bringing items which need chilling.
Religious and spiritual needs
Please talk to the ward staff about any religious or spiritual requirements. You may also wish to inform your own religious or spiritual leader that you are coming into hospital.