Services

Minor Injury and Illness Units

This will reduce your time waiting in a unit and ensure you have access to the most appropriate care. It also enables us to keep you safe and staff safe.

MIIUs Triage System

Our Minor Injury and Illness Units (MIIUs) have a telephone triage system. We encourage patients who need to be seen in one of our MIIUs to contact us prior to attending.
Due to current high demand for our telephone triage service may be busier than usual. If this does happen, use our walk-in service, or follow the advice below.

You can get help for a variety of new or recent minor illnesses or injuries,  including sprains, minor fractures, wounds and burns, ear ache, sore throats, skin problems, eye conditions and more at our MIIUs. If you require advice for ongoing GP care, or long term conditions please continue to contact your GP. 

If you are unsure which services you require, you can still contact NHS 111.

You must contact 999 with an emergency, including chest pain and any serious injuries or illnesses, or anything you may consider to be life threatening.

On rare occasions, it may be necessary to alter our unit times. Please call to check for availability before attending.  If you are planning to arrive shortly before a unit is due to close you may wish to call and check availability before attending.

Use 111 online for anyone over 5 years of age.

Opening times

Our Minor Injury and Illness Units (MIIUs) have a telephone triage system. We encourage patients who need to be seen in one of our MIIUs to contact us prior to attending.
Call 0300 421 7777
  • Lydney and District Hospital
    Open 8am – 8pm to walk-ins and for booked appointments. Please note the final appointment / walk-in time currently is 7.30pm. Further information about Lydney and District Community Hospital.
  • Dilke Memorial Hospital
    Dilke Hospital MIIU is temporarily closed. To strengthen staffing at a smaller number of sites during the Covid-19 pandemic, Dilke Memorial Hospital MIIU is temporarily closed. The nearest alternative MIIU is located at Lydney and District Hospital.
  • Tewkesbury Community Hospital.  Open 8am – 8pm for walk-ins and booked appointments. Please note the final appointment / walk-in time currently is 7.30pm. Ring the triage line on 0300 421 7777 or NHS111. Further information about Tewkesbury Community Hospital.
  • Stroud District Hospital
    Open 8am – 8pm for walk-ins and booked appointments. Please note the final appointment / walk-in time currently is 7.30pm. Ring the triage line on 0300 421 7777 or NHS 111. More information about Stroud General Hospital.
  • Vale Community Hospital
    Open 8am – 8pm to walk-ins and for booked appointments. Please note final appointment is at 7.00pm / final walk-in time is 7.30pm.
  • Cirencester Hospital
    Open 8am – 8pm to walk-ins and for booked appointments. Please note the final appointment / walk-in time is 7.30pm. Information about Cirencester Hospital.
  • North Cotswolds Hospital
    Open 8am – 8pm to walk-ins and for booked appointments. Please note the final appointment / walk-in time is 7.30pm. Information about North Cotswolds Hospital.

Unwell? Not sure where to turn?

Coronavirus

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Information for the public is available at gov.uk/coronavirus

What we can treat

We have specially trained nurses in all units. The team specialises in treating the following:

  • sprains
  • simple fractures needing x-rays and plasters
  • simple wounds that may need suturing (stitches)
  • minor burns
  • emergency contraception
  • minor head injuries with no loss of consciousness
  • minor illness, earache, sore throat, etc.
  • skin problems such as rashes, bites, stings and infections
  • eye conditions including foreign bodies and conjunctivitis

We have dedicated waiting areas at all sites and free parking is available at all community hospital sites. There are facilities for disabled parking also.

We do have x-ray facilities at MIIUs but they aren’t always available. If you require an x-ray, you may be asked to attend a different location.

What we can not treat

Emergency departments assess and treat patients with serious injuries or illnesses. We are unable to treat the following in our Minor Injury and Illness Units:

  • head injuries with loss of consciousness
  • alcohol-related problems
  • overdoses
  • complicated or serious injuries
  • major or long standing illnesses
Emergencies and out of hours

Generally, you should visit the Emergency Department or call 999 for emergencies, such as:

  • persistent, severe chest pain
  • loss of consciousness
  • pain that is not relieved by simple pain killers
  • acute confused state
  • breathing difficulties
  • stroke or suspected stroke

Your nearest Emergency Department can be found via www.nhs.uk or by calling NHS 111. If you live in Gloucestershire, your nearest Emergency Department may be at Gloucestershire Royal Hospital or Cheltenham General Hospital. Alternatively you may live closer to the Great Western Hospital at Swindon, or Oxford or Warwick.

Locations for this service

Accessibility