Vale Community Hospital
Our visiting hours at Charlton Lane Hospital are: 2pm-5pm & 6pm-8pm, 7 days a week (if you need to visit outside of these hours or are visiting someone with dementia, please contact the relevant ward in advance to ensure this would be suitable).
Please ensure you follow our guidance on hand washing, face masks and use of sanitiser. Please do not visit if you have the symptoms of any respiratory illness (including Covid-19) or gastro-intestinal illness.
We support 'John's Campaign' which upholds the rights of family carers to spend time with patients with dementia.
SERVICES BASED AT THIS LOCATION
The hospital offers inpatient and outpatient services, a minor injuries unit, x-ray and ultrasound services, occupational therapy and physiotherapy.
As part of the Countywide Stroke Service Pathway, there are 14 beds on the inpatient ward which are dedicated to patients who would benefit from specialist stroke rehabilitation following acute medical treatment. The rehabilitation team is made up of physiotherapists, occupational therapists, speech and language therapists, a psychologist, dietician, rehabilitation assistants and nurses.
Our department offers a friendly and experienced nursing and administration team which runs and supports clinics each day for the local community. The frequency of individual clinics will vary depending on demand.
The x-ray department is staffed by dedicated radiographers and is open from 9am to 5pm on Tuesday and Friday.
The x-ray department supports the wards, Minor Injuries Unit and outpatients clinics as required. It is also open available for appointments – please note that these can not be booked by members of the public.
The x-ray department can be contacted on 0300 421 8024.
Therapists at the hospital
There are occupational therapy and physiotherapy teams based at the hospital, working with inpatients and outpatients.
Visiting times for inpatients
Visiting times are 11am to 8pm
If you need to visit at a different time, please speak to the ward manager prior to your visit and they will help make suitable arrangements. The hospital supports ‘John’s Campaign’, which extends visiting rights for patients with dementia and their carers in hospital.
Information for inpatients
We aim to make each person’s stay with us as comfortable as possible. If you have any questions or concerns during your stay or visit please do not hesitate to speak to a member of the ward team.
The catering department provides choices for patients with specific dietary, religious and ethnic needs. If you have special dietary requirements please let the nursing staff know when you are admitted.
Meal times are:
- Breakfast – 8am
- Lunch – 12:15pm
- Supper – 5pm
Drinks and biscuits are brought round morning and afternoon and hot drinks and snacks are provided in the evening, after supper.
Water is available at all times and will be brought to you.
Patients who are rehabilitating will be encouraged to get dressed so we would advise you to bring clothes that can be put on easily, such as track-suit or jogging bottoms or skirts with elasticated waistbands.
Storage space for personal property is limited, so it is helpful if this is kept to a minimum. We are unable to wash patients clothing and will leave this for relatives to take home. Anything that is soiled will be clearly labelled.
We know that family and friends may want to bring in treats for patients. We do not have space to store patients’ own food in our refrigerator, so please speak to a member of staff before bringing items which need chilling.
Religious and spiritual needs
Please talk to the ward staff about any religious or spiritual requirements. You may also wish to inform your own religious or spiritual leader that you are coming into hospital.