Vale Community Hospital
Visiting our hospitals - important information
The restrictions brought in as a result of the Covid pandemic are no longer in place. However, we are still asking all visitors to follow sensible infection prevention and control guidance, including hand washing and use of hand gel. Visitors are already no longer required to carry out lateral flow tests before visiting, however we would ask that anyone with Covid or with symptoms of any respiratory or gastro intestinal illness does not visit, to prevent infecting vulnerable patients and our staff. Face masks are not generally required, however please follow the advice from staff and wear a face mask if you feel more comfortable doing so.
Pre-booking of visits is not required, but please check the arrangements for the ward or unit you are planning to visit before attending, just in case there are particular circumstances to be aware of. Generally, we welcome visitors between 11am and 8pm and, in line with 'John's Campaign', we support the rights of people with dementia to be assisted by their family carers.
SERVICES BASED AT THIS LOCATION
The hospital offers inpatient and outpatient services, a minor injuries unit, x-ray and ultrasound services, occupational therapy and physiotherapy.
The Specialist Stroke Rehabilitation Unit, located within Peak Ward at Vale Community Hospital, bridges the gap in post-stroke care in Gloucestershire, giving people who have suffered a stroke the best opportunity to recover and adapt.
Specialist rehabilitation is widely recognised as an essential part of recovery after stroke – providing significant health and social care benefits for patients over the longer term.
The unit is staffed by a multidisciplinary team including doctors, nurses, physiotherapists, speech and language therapists, occupational therapists, rehabilitation assistants and hotel services.
When patients no longer need inpatient specialist stroke rehabilitation, and if it is safe and effective for them to have rehabilitation in their own home, they will receive ongoing support from community stroke specialist nurses or the Early Supported Discharge (ESD) community team, including community stroke specialist nurses, specialist therapists and rehabilitation assistants.
Our department offers a friendly and experienced nursing and administration team which runs and supports clinics each day for the local community. The frequency of individual clinics will vary depending on demand.
The x-ray department is staffed by dedicated radiographers and is open from 9am to 5pm on Monday, Tuesday, Wednesday and Friday.
The x-ray department supports the wards, Minor Injuries Unit and outpatients clinics as required. It is also open available for appointments – please note that these can not be booked by members of the public.
The x-ray department can be contacted on 0300 421 8024.
Therapists at the hospital
There are occupational therapy and physiotherapy teams based at the hospital, working with inpatients and outpatients.
Visiting times for inpatients
Visiting times are 11am to 8pm
If you need to visit at a different time, please speak to the ward manager prior to your visit and they will help make suitable arrangements. The hospital supports ‘John’s Campaign’, which extends visiting rights for patients with dementia and their carers in hospital.
Information for inpatients
We aim to make each person’s stay with us as comfortable as possible. If you have any questions or concerns during your stay or visit please do not hesitate to speak to a member of the ward team.
The catering department provides choices for patients with specific dietary, religious and ethnic needs. If you have special dietary requirements please let the nursing staff know when you are admitted.
Meal times are:
- Breakfast – 8am
- Lunch – 12:15pm
- Supper – 5pm
Drinks and biscuits are brought round morning and afternoon and hot drinks and snacks are provided in the evening, after supper.
Water is available at all times and will be brought to you.
Patients who are rehabilitating will be encouraged to get dressed so we would advise you to bring clothes that can be put on easily, such as track-suit or jogging bottoms or skirts with elasticated waistbands.
Storage space for personal property is limited, so it is helpful if this is kept to a minimum. We are unable to wash patients clothing and will leave this for relatives to take home. Anything that is soiled will be clearly labelled.
We know that family and friends may want to bring in treats for patients. We do not have space to store patients’ own food in our refrigerator, so please speak to a member of staff before bringing items which need chilling.
Religious and spiritual needs
Please talk to the ward staff about any religious or spiritual requirements. You may also wish to inform your own religious or spiritual leader that you are coming into hospital.