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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Adult Physiotherapy

“Physiotherapy is a healthcare profession that works with people to identify and maximise their ability to move and function. Functional movement is a key part of what it means to be healthy.

This means that physiotherapy plays a key role in enabling people to improve their health, wellbeing and quality of life” (Chartered Society of Physiotherapy)

Musculoskeletal Physiotherapy

Musculoskeletal Physiotherapy (MSK) is the assessment and treatment of patients with problems relating to the muscular system, joints and various other structures of the body. These structures might be affected by injury, pain, surgery, posture and dysfunction. Our aim is to restore movement and function to the patient as efficiently as possible.

Your Physiotherapist will carry out a thorough examination; usually discussing in detail your current presentation and how it affects your daily life. This is followed by a physical assessment and discussion of the assessment findings. Finally, your Physiotherapist will select the most appropriate evidence-based treatment option, and assist you in setting your rehabilitation goals.

Training and Qualifications

Physiotherapists complete a three or four-year degree course on an approved training programme. On completion of an approved programme they are eligible for membership of the Chartered Society of Physiotherapists (CSP). This is the professional, educational and trade union body for the UK’s 47,000 Chartered Physiotherapist, Physiotherapy Students and Assistants.

All physiotherapists working in the NHS must be registered with the Health and Care Professions Council (HCPC) adhering to codes of professional conduct and behaviour and fulfilling standards of professional practice.

Referral information


Unfortunately, due to current circumstances and the pressures on our services, we are unable to accept new referrals.

If you have any urgent health concerns, please use www.nhs.uk for advice.

Thank you for your support and understanding and for helping us to reduce pressures on the NHS.

Contact information

North Cotswolds Hospital
Telephone 0300 421 8815

Opening hours
Monday to Thursday 8am – 4:30pm

George Moore Community Hospital
Telephone 0300 421 6953

Opening hours
Fridays 8am – 4pm

Tewkesbury Community Hospital
Telephone 0300 421 6133

Opening hours
Monday to Friday 8am – 4:30pm

Winchcombe Medical Centre
Telephone 0300 421 6133

Opening hours
Mon/Tue/Wed/Fri (please contact the team for exact times)

Lydney Hospital
Telephone 0300 421 8711

Opening hours
Monday to Friday 9.00am-12.00pm

Dilke Memorial Hospital
Telephone 0300 421 8711

Opening hours
Monday to Friday 9.00am-3.00pm

Stroud General Hospital
Telephone 0300 421 8895

Opening hours
8.00am – 4.30pm

Vale Community Hospital
Telephone 0300 421 8481

Opening hours
Monday to Friday 7.30am – 4.30pm

Tetbury Hospital
Telephone 01666 501 766

Opening hours
Tuesday & Friday 8.00am-4.30pm
Thursday 8.30am-4.00pm

Cirencester Hospital
Telephone 0300 421 6270

Opening hours
Mon – Fri 8:00am – 4:30pm

Fairford Hospital
Telephone 0300 421 6470

Opening hours
Tuesday & Thursday 8.30am-4.30pm

Patient experience

If you would like to give feedback on our service, you can complete a Friends and Family Test here.