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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Become a member

As an NHS Foundation Trust, we represent the communities we serve in Gloucestershire. We bring together mental health, learning disability and physical community health services. It’s very likely that you, or someone you know, has needed the support of the NHS at some point in your life.

There’s never been a better time to become a member.

Why should I become a member?

Trust membership is the perfect way to influence your local NHS services. You can also help support our campaign to tackle the stigma around ill health and raise awareness of the support help available.

Emotional and physical wellbeing is everyone’s business. Everyone is different, so we will help personalise your membership to make it meaningful to you. We’ll also take note of how much or how little you want to be involved.

Who can become a member?

You can join us if you live in England or Wales and are aged 11 years or older.

As a member, you can get involved as little or as much as you want. You can attend events, be consulted on Trust matters, help with surveys, write articles or stand for election as a member of the Council of Governors. It’s entirely up to you.

How do I join?

Joining as a public member couldn’t be easier. You can sign up online using the form below.

Your FREE member’s pack

When you join, we will send you a free membership pack containing:

  • An exclusive membership gift to thank you for showing your support for our campaign
  • Discounted offers for NHS Trust members
  • Membership newsletter – packed with trust news and useful information

Herefordshire Members

On 1 April 2020, Herefordshire Mental Health and Learning Disability Services transferred into the management of Worcestershire Health and Care NHS Foundation Trust.

Our former Herefordshire members are still recorded on our membership database. If you would like us to remove you from our membership database, please let us know by emailing ghccomms@ghc.nhs.uk or phoning 0300 421 7146. You may need to leave a message.

You can also write to:

Communications Team
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Gloucester, GL3 4AW.

This means we will no longer contact you about trust membership, including sending you our newsletter.

If you do not ask us to remove you, your membership will continue and you will be recorded as a member of the Greater England constituency. You will still be eligible to stand as, and vote for, Governors of the Trust. If you would like to remain as a member, you do not need to take any further action.

10 reasons to become a member
  • Have your say on how services are delivered
  • Join us and show your support for our campaign to remove the stigma surrounding mental health issues
  • Vote in the Governor elections to elect nominated members to the Council of Governors
  • Stand in the elections yourself to become a Trust Governor
  • Stay informed about the services in your area
  • If you have any concerns, membership is the best platform to make change happen
  • Take part in members’ events and activities
  • Membership is free and there is no annual renewal
  • Receive your membership pack
  • Enjoy NHS discounts on high street products and services
Benefits of membership
  • Membership is FREE
  • It is up to you how much you want to get involved
  • You can attend events, meetings, help on surveys, write articles for our newsletter….whatever makes membership meaningful to you
  • We will consult you on specific issues affecting the Trust
  • You will be able to vote for your representative to sit on the Council of Governors
  • You could decide to put yourself forward for election and become a Governor