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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Visitors were also asked to suggest names for the new patient rooms. Visitors were able to talk to the Trust’s health promotion team, have a chat with occupational therapists and try out specialist aids and equipment, and find out more about the Expert Patient Programme, which supports people with long term conditions to learn self-management skills to improve the quality of their lives.

The League of Friends, which has contributed £330,000 to the hospital for specialist equipment, including x-ray facilities and bariatric beds, and other extras such as television screens, held a display stand in the foyer and welcomed visitors to the hospital.

Jean Mansfield and Milly Wood enjoy a cup of tea at Tewkesbury Community Hospital open daySusan Field director of adult services said: “The community day was all about opening the doors of the hospital to the local community, as the new hospital will be at the heart of Tewkesbury.  It was fantastic to see so many people turn up to look around, and we had lots of great ideas for naming the patient rooms too!

“We had hoped to be moving the first patients in over this weekend, but the final commissioning checks have highlighted a number of technical issues which need to be resolved before Gloucestershire Care Services can formally take over the new Tewkesbury Community Hospital building.  It means we are going to have delay moving for the final works to be completed to our satisfaction.  This is so that we can provide assurance to patients, staff and visitors that our new facilities meet the highest standards in terms of quality and safety.  At this stage, we do not have a completion date, but we will make sure that the information is well-publicised as soon as we know the detail.”

“It means that, for the time being, we will continue to run our outpatient clinics from the present hospital site, and we will be working closely with GPs and colleagues in the wider health community in Gloucestershire to make this as smooth as possible. Although we will not be receiving new admissions at present, we will continue to care for patients who are on our ward at the moment. We are communicating this information to local people via our website, the local media, League of Friends and other community groups, to make sure that we keep everyone informed.”
Patients, visitors and staff are requested to continue to use the Barton Road entrance to the present Tewkesbury Hospital, and use the telephone numbers. The main telephone number for the hospital will continue to be 01684 293303.
Susan Field added: “We know from the open day this week how excited local people are to see the new hospital opening, and we will be working hard to make sure we can be fully up and running as soon as possible.”

Occupational therapist Clarie Plummer takes a group of visitors round the new hospital copy(top): Stan and Maddy Greenland admire the artwork at the new hospital during the open day.

(middle): Jean Mansfield and Milly Wood enjoy a cup of tea

(right): Occupational therapist Claire Plummer gives visitors a guided tour of the hospital

(below): Corrie and Tara Hanley in the new courtyardCorrie and Tara Hanley besides the artwork in the new courtyard