Search for a condition, service or location
Translate this page



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Our Board and Governors

Our Board of Directors

The Board of Directors is legally responsible for the strategic day-to-day operational management of the Trust, its policies and its services. Board members also hold the Executive Committee to account.

You can find out about the members of our board here.

Board Meetings

Gloucestershire Health and Care NHS Foundation Trust holds 6 public board meetings during the year. Members of staff and the public are invited to attend all board meetings. There is an opportunity for people to ask questions at our board meetings and further information on how to ask a question can be found below. 

Board meetings start at approximately 10am. The confirmed timings will be published here, along with the agenda, five working days before the meeting.

Our next board meeting

Our next board meeting takes place on Wednesday 3rd June 2020 at The Pavilion, Cheltenham.

Meeting papers

The agenda and papers for the next meeting can be downloaded here 5 working days before the meeting.

Future board meetings

  • Monday 20th July 2020 – AGM – Churchdown Community Centre
  • Wednesday 22nd July 2020 – TBC
  • Wednesday 30th September 2020 – Tewkesbury Borough Council
  • Wednesday 25th November 2020 – Venue TBC, Cirencester

Asking a question at a Board meeting

You may ask a question at a public board meeting on any matter which is within the powers and duties of Gloucestershire Health and Care NHS Foundation Trust.

Your question must be submitted in writing to the Trust Secretary by 10am, four clear working days before the date of the Board meeting.

A written answer will be provided to a written question and will also be read out at the meeting by the Chair or other Trust Board member to whom it was addressed.

If you as the questioner are unable to attend the meeting in person, the question and response will still be read out and a formal written response will be sent to you following the meeting. A record of all questions asked, and the Trust’s response, will be included in the minutes from the Board meeting for public record.

Oral questions without notice

A member of the public who has put a written question may, with the consent of the Chair, ask an additional oral question on the same subject.

Public Board meetings also have time allocated at the start of each agenda for the receipt of oral questions from members of the public present, without notice having been given.

An answer to an oral question under this procedural standing order will take the form of either:

  • a direct oral answer; or,
  • if the information required is not easily available a written answer will be sent to the questioner and circulated to all members of the Trust Board.


Written questions may be rejected and oral questions need not be answered when the Chair considers that they:

  • are not on any matter that is within the powers and duties of the Trust;
  • are defamatory, frivolous or offensive;
  • are substantially the same as a question that has been put to a meeting of the Trust Board in the past six months; or,
  • would require the disclosure of confidential or exempt information.

Contact Details

For further information, please contact the Trust Secretary on 0300 421 8321.

Public questions can be submitted for Trust Board meetings by emailing TrustSecretary@ghc.nhs.uk.

Board papers and minutes of previous meetings

Board papers for Gloucestershire Health and Care NHS Foundation Trust can be found below.

You can also find past board papers of 2gether NHS Foundation Trust and Gloucestershire Care Services NHS Trust. 

Council of Governors

The Council of Governors is made up of public, staff, and local authority governors.

More information about our Council of Governors and meeting dates can be found here.

Public consultations

Public consultations may concern, for example, closures or variations of services.

There are currently no public consultations being conducted.