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sHelp in a Crisis

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. 

PLEASE NOTE: 9/1/20 12:30pm – We are currently experiencing issues with accessing answerphone messages. We will update when the issue has been resolved.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Home / Conditions / Post traumatic stress disorder (PTSD)

Post Traumatic Stress Disorder (PTSD)

If you live in Gloucestershire or Herefordshire and PTSD is affecting your everyday life, we can help. Find out more about the services we offer below.

What is post traumatic stress disorder (PTSD)?

Post-traumatic stress disorder is an anxiety disorder caused by very stressful, frightening or distressing events.

&

Find out more about PTSD on the NHS website.

Getting help
Our teams and services
Information for carers
Further help and support
News
Treatment options
Living with a mental health condition
Information for Professionals
Related conditions
Other conditions & services

Getting help

If your mood is affecting your daily life, you should seek help as soon as possible.

Let’s talk can help

Let’s Talk is our Improving Access to Psychological Therapies (IAPT) service. We offer guidance, courses and talking therapies that give you the skills and techniques to manage difficult days, lift your mood and improve your overall wellbeing.

It is a free service and is there to listen, help and suggest the best way forward for you.

How to access Let’s Talk

You can refer yourself to Let’s Talk by calling 0800 073 2200, or you can ask you GP to refer you.
For more information about the support available, please visit the Let's Talk website.

Let's Talk

Treatment options

How we may help, and some of the treatments on offer.

The main treatments for PTSD include psychotherapy and medication. The exact treatment plan will be tailored to your individual needs.

Find out more about treatment options for PTSD on the NHS Choices website.

Our teams and services

Where to find us, and which services can help you.

E

Let’s Talk Service


E

Complex Psychological Interventions (CPI)


E

Mental Health Liaison Herefordshire


Living with a mental health condition

Information for patients and carers on the wider aspects of living with a mental health condition.

Mental illness can affect many areas of your life. This section has information on many aspects of your daily life, from physical health to work, education and recovery. Select an area below to learn more:

Five Ways to Wellbeing
At any given time, 1 in 4 of us will be experiencing a mental health issue. Some of the most common mental health conditions, such as depression, anxiety and stress, can be relieved by following some simple steps called the Five Ways to Wellbeing.

 

  • Connect with people - your family, friends, colleagues and neighbours. Speaking to people over the telephone or online can help, but there’s nothing like being in the company of others to boost your mood.
  • Get active - take a walk, go cycling, join a dance class, go swimming or play a game of football. Find an activity that you enjoy and make it a part of your life. Anything that raises your heart rate – even cleaning the house – can help.
  • Keep learning – give yourself a sense of achievement and a new confidence. Why not sign up for that cooking course, start learning to play a musical instrument, learn a new language, or figure out how to fix your bike?
  • Give - even the smallest act can count - whether it's a smile, a thank you or a kind word. Larger acts, such as volunteering at your local community centre, can improve your mental wellbeing and help you make new friends.
  • Be mindful - be more aware of the present moment, including your feelings and thoughts, your body and the world around you. Some people call this awareness ‘mindfulness’ and it can positively change the way you feel about life and how you approach challenges.

These are proven techniques to help boost your general wellbeing and they are things we can all incorporate into our daily lives. If you want to make your mental health and wellbeing a priority, following these steps is a good place to start.

Drugs and alcohol

Support in Gloucestershire

CGL Gloucestershire is a free and confidential drug and alcohol service for adults (including offenders), families, carers and affected others. They provide information, support, advice and treatment options from three main hubs across the county - Cheltenham, Gloucester and Stroud. They also work from a range of other locations including pharmacies and community venues. https://www.changegrowlive.org/content/cgl-gloucestershire

Support in Herefordshire

Addaction Herefordshire offers information, advice and support for people with drug and alcohol issues every weekday, and on alternative Saturdays. There is a young people’s service for those aged 11+. Their recovery-focused service has bases in Hereford as well as outreach via partner organisations. They aim to support people to overcome their issues and develop the skills necessary to go on to live a fulfilling life in recovery. They also support the families of people with substance misuse issues. www.addaction.org.uk/services/addaction-herefordshire

Money and mental health

Money and mental health are often linked. Poor mental health can make managing money harder and worrying about money can make your mental health worse. This website gives information about the relationship between money worries and mental health, with suggestions on how to address them.

The Money Advice Service is also a good source of information and support around money and debt.

Employment
Our Vocational Services team can help you to find work. Find out more here.
Medical records
You are entitled to see the information held in your health record. You do not have to tell us why you want to see your records. If you wish to see a copy of your health record, please ask the person providing your care or write to: Head of Health Records, Rikenel, Montpellier, Gloucester GL1 1LY. In your letter, give:

 

  • your name
  • address
  • date of birth
  • any other information which would help locate your file

Please note: there may be a charge for this service. If you think that information in your health records may not be accurate, please notify us in writing.

Medication
Our Choice and Medication website helps you make a decision about medication and some treatments. The Trust's pharmacy service supports staff, service users and carers in achieving safe and effective management of medicines. For more information, please visit our Choice and Medication website.
Pregnancy and mental health
If you have serious mental ill health now, or have done in the past, and are pregnant or thinking of becoming pregnant, then it is important to get specialist advice. Getting specialist advice and guidance prior to becoming pregnant will help reduce the risks for you and your baby.  There is help and support available, so don't be afraid to talk about how you are feeling with your midwife, GP or psychiatrist – they will be happy to discuss your particular problem and care with you. Women who have had previous serious mental ill health can be at higher risk of becoming unwell during pregnancy and after birth. Mental health professionals can discuss care and treatment choices and support you to make informed choices about managing your condition, including weighing up the benefits and risks of taking medication. They will help you make a plan to look after your mental health as your pregnancy progresses and once your baby is born. If your pregnancy is unplanned, then you should inform your care coordinator or lead mental health professional as soon as you know you are pregnant, so they can help and support you. It is important a women's mental health remains stable during pregnancy and after birth. There is increasing evidence that shows that untreated mental illness during this period can have a negative longer term effect on a baby's development. If you are pregnant, it is important that you don’t stop your medication suddenly, unless told to do so by your doctor. Stopping treatment suddenly may cause you to become unwell again more quickly and increase the risks for you and your baby. It can also cause side effects. It may be best for you to continue your medication during your pregnancy and if you choose to breastfeed. Mental illness can sometimes impact on a women's ability to care for herself and her baby. It is also important to inform your midwife about your mental health condition and any medication you are taking. Do not treat yourself with herbal remedies without consulting your doctor.

Taking your medication whilst pregnant

If you are on medication, or specific medication has been suggested to you, the Best Use of Medicines in Pregnancy (BUMPS) website is a helpful resource. This free service gives the most up-to-date, evidence-based information for women and their families. This website is an excellent resource but please still discuss any medication changes with your doctor.

Smoking
Did you know?
  • Smoking is the primary reason for the 10 to 20 year shortened life expectancy for people with a mental health disorder. Smoking causes cancer, cardio vascular disease and chronic obstructive pulmonary disease
  • People with mental health conditions consume 42 per cent of all tobacco bought in the UK
  • Many think smoking is a mood enhancer - in fact it causes depression, stress and anxiety
  • Smokers have a 79 per cent increased risk of being diagnosed with Alzheimer's disease

These are just some of the reasons why cutting down or giving up smoking altogether can have a huge impact on improving your health and wellbeing.

How to get help quitting
  • If you are one of our service users, ask to speak to a Smokefree Champion or Quit Advisor
  • If you live in Gloucestershire, visit hlsglos.org or ring 0800 122 3788
  • You can also call the national Smokefree helpline on 0800 022 4332 (Monday to Friday 9am to 8pm, Saturday and Sunday 11am to 5pm)
  • GPs can provide advice and prescriptions for nicotine replacement therapy (NRT) products and most surgeries have nurses who offer a stop smoking service
  • The national Smokefree website includes a wide range of support options and advice

Housing information

Information for professionals

Notes on services, contacts and treatments for healthcare professionals.

Let's Talk is our Improving Access to Psychological Therapies (IAPT) service for patients registered with a GP in Gloucestershire or Herefordshire.

Patients are able to self-refer; however Primary Health Care Professionals can refer patients to our service on their behalf.

Find out more about referring a patient to Let's Talk on our dedicated website - www.talkghc.nhs.uk/health-professionals

Further help and support

Other organisations who can help or who partner with us.

Mind
RCPSYCH

News 

News stories linked to PTSD and related conditions.

Visit our blog
Sarah’s Story – PTSD

Sarah’s Story – PTSD

May 16, 2018

As part of Mental Health Awareness Week, we are sharing stories of how people have benefited from ²gether services. Sarah, from Cinderford, was referred to Let’s Talk by her GP, following a diagnosis of post traumatic stress disorder (PTSD), linked with stress,...

read more
Digital Therapy Now Available Through Let’s Talk

Digital Therapy Now Available Through Let’s Talk

Apr 26, 2018

If you’re experiencing stress, anxiety, depression or similar issues, there’s now a new way of getting support through digital therapies on the NHS. Let’s Talk is the local psychological therapies service provided free to anyone aged over 18 and registered with a...

read more
Accessibility