Q
Search for a condition, service or location
Translate this page
sHelp in a Crisis

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Community Nurse Pushes the Boat Out

Community Nurse Pushes the Boat Out

Feb 24, 2020 | Gloucestershire, News

We’ve heard many examples of Trust colleagues going the extra mile to make sure they get into work and support their colleagues and patients, despite the flooding across our area in recent weeks. One such colleague is Sue Peckham, a Community Nurse in Tewkesbury....
Flood update: Access to Tewkesbury Hospital

Flood update: Access to Tewkesbury Hospital

Feb 18, 2020 | Gloucestershire, Hospitals

Routes into and out of Tewkesbury Hospital are affected by flooding. If you are planning on visiting the hospital, please consider whether your journey is essential and always pay attention to road closures and diversions. Don’t risk driving through flood water....
Student Nurse Recruitment Event

Student Nurse Recruitment Event

Jan 6, 2020 | Gloucestershire, Recruitment

If you’re a student nurse who will qualify this year, come along to our open day on Saturday 18 January, and find out more about mental health nursing and learning disability nursing roles within Gloucestershire. Gloucestershire Health and Care NHS Foundation...

Norovirus and Flu Information for Visitors

Dec 6, 2019 | Gloucestershire, Health, Hospitals

We have confirmed cases of patients with flu at Cirencester Hospital, and norovirus at the Dilke, in the Forest of Dean. If you have relatives in those hospitals, you may be asked not to visit to reduce the spread of infection. If you are planning to visit patients at...
Accessibility