Health visitors support families with young children, we work in teams for a local community and will have extensive knowledge of your geographical area and its services.
About this service
Your health visitors are registered nurses or midwives; they come from a wide range of backgrounds and have a wealth of experience. Health visitors support families with young children, we work in teams for a local community and will have extensive knowledge of your geographical area and its services.
This means that we are skilled to help you and your family lead as healthy lives as possible, both physically and emotionally. As a service we use up to date health research and Department of Health guidance – so you can be sure that our advice is based on the latest evidence.
If at any time you are concerned about you child’s health and/or developmental which may benefit from specialist intervention, we would be happy to discuss the options in partnership with you. These may include referral to other specialists such as speech and language therapy, physiotherapy or a paediatrician.
Your Community nursery nurse
Our Community nursery nurses work alongside health visitors and have a range of childcare related qualifications which gives them expert knowledge of child health and development.
Your Public Health Nurse
Our Public health nurses are registered nurses. They work with other professionals to support children with complex medical needs as well as specialist educational needs and their families within the community.
Friends and Family Test
The Friends and Family Test is an important way for the Health Visiting Service to receive feedback from our service users and their families about their experience. Listening to your views helps us identify what is working well and what can be improved.
Due to the current situation with COVID-19, we are having to make some changes to the way we work in the community. We want to ensure that the families, children and young people that really need our support can still access help.
If you have an appointment with us in a COVID-secure setting we are requesting that all adults wear a mask and maintain social distancing. If you are being visited within your home can we request that the environment is well ventilated and that only one parent/carer is present with the child during the contact.
Please contact your Health Visiting Team on the following numbers with any concerns or advice, or if you have recently moved into the county or registered with a Gloucestershire GP:
- Gloucester: 01452 895235 / Quedgeley 0300 421 6978
- Cheltenham: 0300 421 6486
- Cotswolds: 0300 421 6952
- Tewkesbury: 0300 421 6166
- Stroud: 0300 421 8967 / Vale 0300 421 8433
- Forest of Dean: 0300 421 8746
Please click the tabs below to see updates about Home Visits, Video Appointments, Community Baby Hubs and Developmental Reviews.
You can also find information and updates on these web pages or our social media channels. Please be assured the reason for this decision is to protect the public and reduce the spread Covid-19.
- During the COVID pandemic you might find it helpful to make a list beforehand of any main questions or concerns.
- Our staff will be wearing PPE; masks, visors, aprons and gloves. We would be grateful if adults present could comply with the social distancing guidelines and limit the number of people present in the room and ensure there is adequate ventilation.
- Please put any dogs in another room before you open the door. They are sometimes confused and may react unpredictably when visitors wear masks.
- Video appointments may be offered, using a secure NHS site, alongside face to face New Birth and Six Week Contacts, and if requested by parents and carers as an alternative to face to face 9-12 months and 2 year developmental reviews. You can also request a video contact for advice and support relating to yourself or your child. To book a video contact with a member of the Health Visiting Team, please phone your local team on the numbers provided.
- Antenatal groups are being held jointly between Midwifery & Health Visiting. Those that are 26 weeks pregnant will be sent an SMS inviting you to book into these sessions.
Community Baby Hubs
- One-to-one, face-to-face COVID-secure Baby Clinic appointments can be booked by telephoning your local team on the numbers provided. Each locality will be opening hubs that can accommodate up to 15 people in a COVID-secure setting over the coming months. Venues and dates will be released via our social media pages as this occurs.
- All 9-12 monthand 2 year developmental ASQ reviews are being offered face to face over the coming months, in a COVID secure setting. However parents can request a video appointment as an alternative.
What we offer
Below are the 4 Levels of Service outlined by NHS England. These set out what all families can expect from their local health visitor service:
1.Community: Health Visitors have a broad knowledge of community needs and resources available, e.g. children’s centres and self-help groups, and work to develop these and make sure families know about them.
2.Universal: (The 5 key visits) Health visitor teams ensure that every new mother and child have access to a health visitor, receive development checks and receive good information about healthy start issues such as parenting and immunisation, the team can also be accessed for advice on sleep, behavior and feeding as an example.
The following 5 key visits are offered to all families under the universal level of service.
- From 28 weeks – antenatal
- 10-14 days – new baby
- 6-8 weeks
- 9-12 months
- 2-2½ years
3.Targeted: Families can access timely, expert advice from a health visitor when they need extra support.
4.Specialist: Health visitors provide ongoing support, playing a key role in bringing together relevant local services, to help families with continuing complex needs, for example where a child has a long-term condition or there are safeguarding concerns.
if you have got concerns regarding a child’s safety please go to the Gloucestershire Safeguarding Children Board
If you are new to Gloucestershire we will see you to explain our service and find out how we can help you and your family.
If your child goes to an Emergency Department or is admitted to hospital we are notified. We may give you a call to follow this up with further advice and information.
Baby hubs and services in your area
Choose a location on the map to see your local baby hubs, services and contact details.