Health Visiting

Health visitors support families with young children, we work in teams for a local community and will have extensive knowledge of your geographical area and its services.

About this service

Your health visitors

Health Visitors are registered nurses or midwives; they come from a wide range of backgrounds and have a wealth of experience. Health visitors support families with young children, they work in teams for a local community and have extensive knowledge of your geographical area and services.

This means that the team is skilled to help you and your family lead as healthy lives as possible, both physically and emotionally. As a service the team use up-to-date health research and Department of Health guidance – so you can be sure that advice is based on the latest evidence.

If at any time you are concerned about you child’s health or development, the team will be happy to discuss your options with you. This may include a referral to other specialists such as speech and language therapists, physiotherapists or paediatricians.

Your community nursery nurse

Community nursery nurses work alongside our health visiting team and have a range of childcare-related qualifications which gives them expert knowledge of child health and development.

Your public health nurse

Public health nurses are registered nurses. They work with other professionals to support children with complex medical needs as well as specialist educational needs and their families within the community.

Friends and Family Test

The Friends and Family Test is an important way for the Health Visiting Service to receive feedback from our service users and their families about their experience. Listening to your views helps us identify what is working well and what can be improved.

Service update

The Health Visiting Service is now providing drop-in and appointment-only community baby hubs across the county. Please click on the ‘Services in Your Area’ tab below for a list of drop-in and appointment-only hubs in your area.

One-to-one, face-to-face clinic appointments can also be booked by telephoning your local team.

Ages and Stages (ASQ) 1 and 2-year developmental reviews are now being offered as face-to-face appointments. If you have not yet received an invitation, please contact your local team on the numbers provided below:

  • Gloucester: 01452 895235 / Quedgeley 0300 421 6978
  • Cheltenham: 0300 421 6486
  • Cotswolds: 0300 421 6952
  • Tewkesbury: 0300 421 6166
  • Stroud: 0300 421 8967 / Vale 0300 421 8433
  • Forest of Dean: 0300 421 8746

You can also find information and updates on these web pages or our social media channels.

Home visits
  • During the COVID pandemic you might find it helpful to make a list beforehand of any main questions or concerns.
  • Our staff will be wearing PPE; masks, visors, aprons and gloves. We would be grateful if adults present could comply with the social distancing guidelines and limit the number of people present in the room and ensure there is adequate ventilation.
  • Please put any dogs in another room before you open the door. They are sometimes confused and may react unpredictably when visitors wear masks.
Video Appointments
  • Video appointments may be offered, using a secure NHS site, alongside face to face New Birth and Six Week Contacts, and if requested by parents and carers as an alternative to face to face 9-12 months and 2 year developmental reviews. You can also request a video contact for advice and support relating to yourself or your child. To book a video contact with a member of the Health Visiting Team, please phone your local team on the numbers provided.
  • Antenatal groups are being held jointly between Midwifery & Health Visiting. Those that are 26 weeks pregnant will be sent an SMS inviting you to book into these sessions.
Community Baby Hubs

The Health Visiting Service is now providing drop-in and appointment-only community baby hubs across the county. Please click on the ‘Services in your Area’ tab below for a list of drop-in and appointment-only hubs in your area.

Developmental Reviews
  • All 9-12 month and 2 year developmental ASQ reviews are being offered as face-to-face appointments in Covid-Secure clinics. If you have not yet received an invitation, please contact your local team.

Dads in Gloucestershire can prepare for parenthood with a new free app called DadPad

DadPad is an information pack in digital form developed by dads, for dads to help fathers of all ages in Gloucestershire prepare for family life.

This is particularly relevant in a time when access to parental education classes and midwife appointments have been changed or curtailed due to the coronavirus pandemic.

The app covers a range of issues, such as how dads can support mums who are breastfeeding, the anxiety and frustrations that come with parenthood, as well as hands-on advice on issues like nappy changing. Its aim is to provide new fathers across Gloucestershire with guidance on how to develop the mind-set, confidence and practical skills needed to meet their baby’s physical and emotional needs.

In addition to general advice, the app is designed to help partners cope with theirs and their partner’s mental health problems during pregnancy and in the period following the birth of a baby. These perinatal mental health issues affect 1 in 5 women and can include anxiety, depression or more severe illness like post-partum psychosis, which can have a devastating effect on families if left untreated. It is also common for new parents to feel a sense of anxiety, which can lead to fathers becoming depressed, particularly if their partner suffers from perinatal mental health problems or where they feel unable to cope.

The app has been funded by two charities, Gateway and the Peter Lang Trust, along with Better Births Gloucestershire and will be rolled out immediately. DadPad can be downloaded for free by going to the App Store or Google Play Store, and entering a Gloucestershire postcode when prompted. A limited number of hard copy versions will be shared with people who are unable to access online resources.

Steps Ahead support for families with babies and young children

Steps Ahead is new and exciting project which started in April 2022 and provides enhanced opportunities across the county such as, public health social and support groups for families with babies and young children born during the COVID 19 pandemic.

The project is delivered in partnership between ourselves (GHCNHSFT) and Gloucestershire County Council, Barnardo’s and the Aspire Foundation.

Families can find out more and register interest here.

If you have a question related to Steps Ahead services across the Forest of Dean, Stroud and Gloucester City, contact the team at:

For more information about Steps Ahead services across Tewkesbury, Cheltenham and the Cotswolds, click here.

What we offer

Below are the 4 Levels of Service outlined by NHS England. These set out what all families can expect from their local health visitor service:

1.Community: Health Visitors have a broad knowledge of community needs and resources available, e.g. children’s centres and self-help groups, and work to develop these and make sure families know about them.

2.Universal: (The 5 key visits) Health visitor teams ensure that every new mother and child have access to a health visitor, receive development checks and receive good information about healthy start issues such as parenting and immunisation, the team can also be accessed for advice on sleep, behavior and feeding as an example.
The following 5 key visits are offered to all families under the universal level of service.

  • From 28 weeks – antenatal
  • 10-14 days – new baby
  • 6-8 weeks
  • 9-12 months
  • 2-2½ years

3.Targeted: Families can access timely, expert advice from a health visitor when they need extra support.

4.Specialist: Health visitors provide ongoing support, playing a key role in bringing together relevant local services, to help families with continuing complex needs, for example where a child has a long-term condition or there are safeguarding concerns.

if you have got concerns regarding a child’s safety please go to the Gloucestershire Safeguarding Children Board

If you are new to Gloucestershire we will see you to explain our service and find out how we can help you and your family.

If your child goes to an Emergency Department or is admitted to hospital we are notified. We may give you a call to follow this up with further advice and information.

Baby hubs and services in your area

Choose a location on the map to see your local baby hubs, services and contact details. 

Services in your area


Replacement guidelines and charts

The following charts are required by the School Nurse team to be completed prior to being  offered an initial continence assessment:

Handy guides

Information for Professionals

The Health Visiting Service

Health Visitors are trained nurses or midwives that work with public health nurses and community nursery nurses. The Gloucestershire Health Visiting Team are commissioned to offer 5 key visits to all families under the universal level of service:

  • From 28 weeks: Antenatal – Group – Face to Face
  • 7-14 days: New baby
  • 6-8 weeks
  • 9-12 months
  • 2-2½ years

The Health Visiting Service is commissioned to deliver the Gloucestershire Family offer, which compromises Universal, Universal Plus and Universal Partnership Plus.


This includes the Healthy Child Programme key to contacts to ensure a healthy start for children and families. The Health Visiting Team supports parents and facilitates access to a range of community services/resources and refers to the GP where appropriate.

The Health Visiting Team

Health Visitor
A registered nurse with a specialist public health degree or Masters qualification

Public Health Nurse Practitioner
A registered nurse with community experience

Community Nursery Nurse
A qualified nursery nurse who holds a Diploma in Childcare and/or Education, NVVQ Level 3 or equivalent

The Health Visiting Team works with families and communities to improve access, experience and outcomes, and reduce health inequalities.

They work alongside public health nurses, community nursery nurses and provide professional expertise.

Below are examples of some of the areas in which they work with families and communities:

  • Infant feeding
  • Referring on to other professionals after a full assessment
  • Behaviour/sleep advice
  • Continence assessment
  • Developmental assessments, including speech, physiotherapy, hearing, eyesight etc.
  • Early identification of social and communication difficulties
  • Infant and maternal/paternal mental health
  • Domestic abuse
  • Infant relationships
  • Healthy families, diet/weight and exercise
Accessing The Health Visiting Service

Each GP surgery has a named Health Visitor who visits their surgery monthly.

Please refer to the map above to identify your local Health Visiting Team and their contact details. 


Other Children’s Services

Community Nursing
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School Nursing
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