Search for a condition, service or location
Translate this page

Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

29 October 2011 is Make a Difference Day, the UK’s largest single day of volunteering.

A team of volunteers known as ‘Health Champions’ from across the county will be joining forces with staff at ²gether’s Charlton Lane Hospital to take part in activities with a floral theme to hospital residents.

Patients will be invited to participate in activities including bulb planting, flower arranging, the art of decorating flower pots and singing songs with a floral theme. Cream teas will also be on offer.

Hazel May, Occupational Therapy Manager at Charlton Lane Hospital said: “Severe mental health issues can disrupt every aspect of our own and our family’s lives. Being in hospital can also feel lonely so engaging in normal and enjoyable human activities is one way we seek to make our patients feel more comfortable and is an extremely important way to sustain a sense of hope and self worth.

“Make a Difference Day will provide a comfortable and safe opportunity for patients, staff, volunteers and relatives to spend enjoyable time together doing things that we all like to do, getting to know each other and having some fun.”

Make a Difference Day is organised by Community Service Volunteers (CSV), the UK’s leading volunteering and training charity.  Event organiser, Camilla Bassett-Smith said: “We are thrilled to be working with staff and patients at Charlton Lane Hospital and are very much looking forward to the afternoon.

“We are also very grateful to Blooms Cheltenham Garden Centre who has supplied bulbs and compost for the event.”