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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Job opportunities for anyone interested in working for NHS services in Herefordshire will be promoted at a recruitment event on Tuesday 4 April.

The event is being jointly hosted by Wye Valley Trust and ²gether NHS Foundation Trust at the Kindle Centre, in Belmont Road, Hereford, between 3 and 7pm.

Positions on offer will include bank roles for nurses and health care assistants, roles in hotel services and a range of clinical opportunities.

There will be an opportunity for interviews on the day or for potential candidates to take their CV along and have an informal chat with managers.

Alison Wilmott-Miller, Assistant Human Resources Director for ²gether, said: “Between our two Trusts, we jointly employ large numbers of nurses, doctors, physiotherapists, health care assistants, speech and language therapists, psychological wellbeing practitioners, administration staff and more.

“This means we have a lot of opportunities available, both for people wanting to join the NHS and those already within the NHS who want to advance their careers.

“The event at the Kindle Centre is a great opportunity to come along and find out what we have to offer. You can even have an interview there and then if we have a suitable role for you.”

Karen Miller, Recruitment and Retention Manager for Wye Valley Trust, added:  “Visitors to the event will be able to speak to representatives from the Trust’s recruitment team and will also have the opportunity to talk to other professional representatives about what it’s like to work for Wye Valley NHS Trust, including our community hospitals in Ross, Leominster, Bromyard and Hillside.

“There’s a huge variety of jobs available at the Trust and whether you’re looking to become a nurse caring for children, looking after older people or anything in between, we’ve got vacancies.”

There is no requirement to book, however if you would like further information please visit https://www.ghc.nhs.uk/recruitment-event-in-herefordshire/.