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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

What is the Bank?

Our Bank staff help to fill in one-off shifts and short-term vacancies across the county, and ensure that teams and departments are not left understaffed. Our staff are able to work closer to home, work across different sites and enjoy a range of training opportunities.

If you sign up to the Bank, you could work at the following sites:

• Cheltenham, Gloucester, Stroud, Cirencester, Moreton and Forest of Dean Community Nurse Bases
• Dilke Memorial Hospital
• Fairford Hospital
• George Moore Community Clinic
• Lydney and District Hospital
• North Cotswolds Hospital
• Stroud General Hospital
• Tewkesbury Community Hospital
• Vale Community Hospital

Job roles

Here a just a few of the roles available on the Bank:

Healthcare Assistant (HCA)

HCAs work in hospital or community settings, such as GP surgeries, under the guidance of a qualified healthcare professional. The role can be varied depending upon the healthcare setting. Most commonly, HCAs work alongside nurses and are sometimes known as nursing auxiliaries or auxiliary nurses.

Community Nurses 

Community nurses, also known as district nurses, visit people in their own homes or in residential care homes and provide increasingly complex care for service users and support family members. As well as providing direct patient care, district nurses also have a teaching and support role, working with service users to enable them to care for themselves or with family members teaching them how to give care to their relatives.

How to apply

To register or to find out more, please contact 0300 421 8370 or email gcscentralbank@glos-care.nhs.uk