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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

We are delighted to be presenting our 6th Better Care Together event where we are inviting our colleagues, service users, carers, community and voluntary sector partners and stakeholders to help us to develop our priorities for the next five years.

Wednesday 19th February 2020
9.30am to 4pm
Walls Club, Barnwood, Gloucester

Over the past few months and during the period leading up to the event, we will have been listening to the colleagues who work in the Trust; to those who use our services and their carers; to our community and voluntary sector partners; to our fellow providers of care and to many other stakeholders across Gloucestershire. We are asking them to tell us what they consider to be the highest priorities for the Trust over the next five years. We want to use this conference to test those emerging themes with you and to listen to your ideas.

We hope that this event will draw upon the learning, sharing and networking that our programme of conferences has enabled over the past 12 months. It will bring us together again to consider what is really important to us and those who use our services, as well as the wider communities, partners and stakeholders across Gloucestershire.

At this conference, you will once more hear from the people who use our services; our highly skilled and committed colleagues; our partners and stakeholders, and we will be asking you to share your views as well, whatever your experience and perspective.

The Trust is committed to delivering the priorities in the NHS Long Term Plan; to being an active and effective partner in our Integrated Care System: “One Gloucestershire”, and we believe that as a significant employer, partner and provider of care and support we can have a real impact on the lives of people who live in Gloucestershire.

Please come and help us to build our ambition for our first five years as your Gloucestershire Health and Care NHS Foundation Trust.

Book your place here. 

If you would like to have a space in the exhibition at this conference, please contact Hazel Braund at: hazel.braund@ghc.nhs.uk.