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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

After months of preparation, the sun shone (again) for this year’s Big Health Check and Social Care Open Day and a thoroughly good time was had by all.  

With a record-breaking 1,400 people in attendance for its 11th year, the day continues to be a popular outing for those living with learning disabilities, complex health needs and other disabilities in Gloucestershire. Amongst the joy and laughter, the event also carries a serious message about ensuring people with learning disabilities can access health and wellbeing support and can live healthier and happier lives. Here’s a few interesting figures from the day: 

  •  81 volunteers from Hartpury College, Inclusion Gloucestershire and Dean Magna School
  • Boccia competition opened by Lord-Lieutenant, Edward Gillespie OBE
  • 120 stall holders, stands and static displays
  • 14 inclusive adapted sports inside and outside courts and grounds
  • 104 coaches, support activity volunteers
  • 400 healthy goody bags given out, provided by 2gether NHS Foundation Trust’s Charitable Fund
  • 4 very cute therapy dogs
  • 2  Mounted Police on horses
  • 4 lambs
  • 10 Bantams
  • 2 pirates

Thank you to everyone who joined us including carers, advocates and support workers. An extra special thank you to the stallholders, volunteers, our registration team, Cater Cater and Oxstalls Sports Park management and staff for their invaluable contribution.