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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

A service of celebration to mark the 70th anniversary of the NHS is to be held at Hereford Cathedral on the evening of Tuesday, July 10, 2018 at 7.30pm.

The event is open to anyone who has had a connection to the NHS – whether a current or past member of staff (or their families), patients and visitors.

It will be a time to not only look back over the achievements of the NHS since its formation in 1948, but to also celebrate the diverse range of staff in the NHS today who work tirelessly to provide the best quality of care they can to those in need.

In Herefordshire alone the NHS employs around 4,000 plus staff.

To strike the right chord with the congregation, four choirs will be taking part in the service which will be led by the Dean of Hereford Cathedral, the Very Rev Michael Tavinor.

The choirs taking part are Hereford Cathedral Junior School chamber choir, a local NHS choir, the Marches Military Wives choir and the choir of the Holy Trinity Church, Hereford.

“We have all been touched by the NHS at some point in our lives” said Dr Ian Tait, CCG Herefordshire Chair and Clinical Lead. “Now, at its 70th birthday, we feel it would be good to take a few minutes to celebrate what it has achieved and the difference it has made in our lives, to our families and with our communities,” added Dr Tait.

Healthcare was very different 70 years ago and plans are in the pipeline to recall some of the medical practices adopted in the last century and bring them alive during the service with uniforms from yesteryear.

“The service is open to anyone and people are welcome to come in uniform. There’s no need book a seat, simply turn up and join in the celebration,” added Dr Tait.