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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

The project followed an application to the Arts Council for funding by the hospital’s League of Friends and was co-ordinated by the Take Part department at the Roses Theatre.

“Getting the art work just right was only part of the challenge,” said Sarah Blowers, Take Part Director at the Roses. “This project opened the doors for young children to really get involved, to be given the responsibility to choose which artist they thought was most suitable, and to add a very adult experience to their skill set.”

The Roses received a wide variety of applications from artists which the children shortlisted down to three – Imogen Harvey Lewis, Jenny Bowers and Melanie Day.

The short-listed artists delivered a workshop at the schools to demonstrate their ideas and work and then the steering group met at the hospital with sample artwork from each, finally choosing Imogen to create an original artwork.

The children worked closely with her over the following months to ensure that the piece serves its purpose of being calming to children, distracting them from their wait whilst being engaging and stimulating to look at.

Stroud-based Imogen Harvey Lewis said: “The pupils have been fantastic to work with and their input has really allowed me to focus on producing work custom-made to appeal to them.

“I’m very satisfied with the results and hope that visitors to the hospital enjoy the results of what has been a great team effort!”

Kevin Crowell, chairman of Tewkesbury Hospital League of Friends, said: “The Arts Council grant has provided both an appealing addition to the hospital and a valuable community project. This is what we had hoped for when we applied for the funding and we are delighted that is has been a success.”

Julie Ellery, matron at Tewkesbury Community Hospital, added: “The artwork is great and a welcome addition to our waiting area.

“We are extremely grateful to Imogen, all the pupils and the Roses Theatre for their work and happy to be part of a community effort to highlight the talent in our local community.”

Four of the children attended the installation of their work at the hospital in April and were given Easter eggs by staff to thank them for their efforts.