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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Jane Ball, chair of Vale Hospital’s League of Friends, said: “We were approached by staff at the hospital who thought it would be a good idea to name the ward and asked the League of Friends to organise suggestions.

“We were delighted to help in arranging for the ward to have an individual name. Since it’s opening Vale Community Hospital has been a welcome part of the area. The hospital name was successfully picked by the people in the area, and we are sure that they will have some good suggestions for the name of the ward.”

Suggestions can be dropped into a ballot box in the hospital’s reception area or can be emailed to the League’s secretary Val Watts at valeriewatts330@btinternet.com

The closing date for nominations is Wednesday 25 June, with the League of Friends planning to meet and pick a winner the following day.

Once a name has been selected a plaque will be produced and relevant signs around the hospital replaced.

Caroline Harper-Easthope, a stuff nurse at The Vale, proposed the idea of a ward name at a Trust meeting and the League took up organisation to involve the local community.

Caroline said: “I recently moved to The Vale and had never worked on a ward without a name before, so suggested it would be a nice idea. My colleagues here were very supportive and we’re all looking forward to seeing what is chosen!”

Vale Community Hospital replaced Berkeley Hospital and the Sandpits Clinic and features an in-patient ward, a wide range of outpatient clinics, a minor injuries unit and x-ray department.