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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Our commitment to working in partnership with carers has been recognised with a second gold star under a national scheme.

The Triangle of Care scheme is run by the Carers Trust, and brings carers, service users and professionals closer together to jointly promote the recovery of people with mental health conditions.

We were accepted as a member of the scheme in April 2015, gained our first gold star in 2016, and have now been awarded our second gold star. This is the highest level that a Trust such as ²gether, which currently has no community health services, can attain.

Professor Jane Melton, Director of Engagement and Integration for the Trust, said: “The Triangle of Care programme has given us a great opportunity to embed the principles of working with family members and other carers across our teams in both Gloucestershire and Herefordshire.

“We are delighted that this work has been recognised with a second gold star – the highest rating a Trust like ours can achieve. However, membership of the scheme is about much more than accreditation.

“We hope that it demonstrates to people who use our services, families and communities, that we hold carers, and the role that they play, in the highest regard and are committed to ensuring their involvment. Carers not only need our full support; they are also experts in their own right who should be fully included in the delivery of health and social care whenever possible .

“We’d like to thank our partners – Carers Gloucestershire, Gloucestershire Young Carers and Herefordshire Carers Support – as well as the Carers Trust for their continued support. In addition, we express our sincere appreciation to the carers and staff members who have enabled this work to progress”

To gain the second star, community teams in both counties had to complete a number of actions, as well as appointing carer champions within their teams and nominating young carer champions.

Joanna Denney, Consultant Occupational Therapist for Social Inclusion,  ²gether NHS Foundation Trust, has led the work to gain the second gold star. She said: “Carers of all ages play an essential role in supporting the recovery and wellbeing of so many service users.

“They can offer emotional support, speak up for loved ones, get involved in care planning, remind someone to take their medication, and help them with day-to-day activities. This makes a big difference to people who use our service users, and improves their chances of living the life they want to live.

“As this formal programme comes to an end, we will remain strongly committed to the principles of Triangle of Care and make sure they are followed routinely throughout the Trust.”