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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

People are being encouraged to unite to increase awareness of dementia during Dementia Action Week, taking place this week.

Organised by the Alzheimer’s Society, the week aims to raise awareness and understanding about the challenges of living with dementia.

Dementia is a common condition and the risk of developing it increases as someone gets older.  The condition usually occurs in people over the age of 65 although some people are affected by young onset dementia, which is also called ‘early onset’ or ‘working age dementia’.  Symptoms of dementia include memory loss and problems with thinking speed, mental agility, language, understanding and judgement.

Kathy Holmes, Engagement and Involvement Lead for the Managing Memory Together Service said: “There is no simple test for dementia and diagnosing it is not straightforward because many of its symptoms occur with other conditions.  Early diagnosis is important to ensure that people receive the right treatment and support to live as well as possible with dementia. An early diagnosis can also enable people to prepare for the future and plan ahead.

“It’s important that people support Dementia Awareness Week so everyone understands the challenges of living with dementia for those who have it and for those who care for them.”

“The more people are aware of the signs and symptoms of dementia, the more likely they are to get help earlier and see their GP.  Accessing the right help is very important,” she added.

Managing Memory Together runs group sessions for people at early stage dementia and for carers of people with dementia throughout Gloucestershire.  Kathy said: “People tell us that having a better understanding of the condition and how to manage some of the symptoms can make a real difference. In addition, people really value the opportunity to meet with others and share experiences, which helps them to feel more supported and less isolated.”

During the awareness week, medical charity Cobalt and local technology company IRESS are teaming up to create an outdoor oasis for dementia patients at ²gether’s Fritchie Centre which is based within the grounds of Cheltenham’s Charlton Lane Hospital.  The centre provides specialist assessment, treatment and care for older people with dementia.

The garden makeover will enable dementia patients to get outdoors and enjoy a safe and relaxing environment.  The space includes decking and a herb planter.  Other local businesses have donated plants, hard landscaping materials and garden ornaments to support the project.

Emma Mortiboy, Projects and Partnerships Officer for Cobalt, said: “The fantastic support of these businesses will enable IRESS to transform this outdoor space into a haven for dementia patients.”

The garden has been designed to provide sensory experiences, including touch and smell through textured and scented flowers, plants and herbs.

The Cheltenham-based charity is also keeping dementia patients in supply of knitted tubes, called ‘twiddlemuffs’ which keep their hands busy. Charity worker Karen creates the knitted sleeves from oddments of wool and additional pieces of interest are sewn on such as stretchy elastic, textured materials or even buttons.  They can be made in the person’s favourite colours or reflect the strip of their football or other sports team.

“They are fun, relaxing and easy to make,” she said.  “The creative possibilities are endless. I’m really pleased that people get enjoyment and comfort from them.”

Joanne Parker, Activities Coordinator at 2gether NHS Foundation Trust, said: “People with dementia may show anxiety or nervousness through fidgety hands. They may pull or rub at clothes or wring their hands. The twiddlemuffs Karen makes provide comfort and help to reduce anxiety for our patients.”

The NHS Gloucestershire CCG information bus will be encouraging people to talk about dementia on Thursday May 24 from 10am to 3pm when the bus is parked up outside Marks and Spencer in Cheltenham town centre.

Managing Memory can be contacted on 0800 694 8800 or 2gnft.managingmemory2g@nhs.net