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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

A FREE ‘get ²gether’ is taking place in Cirencester to update the public about the work of ²gether NHS Foundation Trust.

²gether, which provides mental and social health care across Gloucestershire and Herefordshire, is organising the event with Trust Public Governors on the evening of Tuesday 25 February.

Where: Royal Agricultural University, Cirencester

When: Tuesday 25 February

Time: 6 until 8pm.

It is an opportunity for everyone interested in the Trust’s work to learn more about the services we provide to people in the Cotswolds and beyond. 


Shaun Clee: Chief Executive

Penny Junor: B-eat Patron and accomplished author

Sam Clark-Stone: Eating Disorder Service

Pat Ayres, one of ²gether’s Public Governors for the Cotswolds, said: “The event is being organised for members and non-members of the Trust to hear more about our work across the Cotswolds and Gloucestershire to support people with mental illnesses, learning disabilities and other conditions, such as dementia.

“It is being held during Eating Disorders Awareness Week, so we can also help raise awareness of the impact an eating disorder can have and the treatment and support the Trust and charities such as B-eat provide.

Accomplished biographer, journalist and broadcaster Penny Junor is speaking at the event in her role as Patron of B-eat Gloucestershire. 

Penny said: “The NHS and B-eat work together closely in Gloucestershire to provide support for people with eating disorders.

“During eating disorder awareness week, I’m really looking forward to joining this important NHS event and helping to raise further awareness of the local help available.”

The event will feature presentations from the Trust Board as well as opportunities to speak with representatives from local services, ask questions of our Board and Governors provide feedback and have a say in helping to shape local services.

Rod Whiteley, ²gether’s other Public Governor for the Cotswold area, said: “There will be a number of information stands at the event so it will be a good opportunity to meet up and talk with members of local care organisations and charities.”

“Everyone is welcome and we look forward to meeting as many people as possible to rekindle old friendships and make new ones”.

For further information or to register to attend please contact Debbie Robbens on 01452 894007 or ²gether.comms@glos.nhs.uk