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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Elaine Watson, head of health improvement from Gloucestershire Care Services NHS Trust, which runs the county’s stop smoking service, said: “New Year resolutions are a great way for people to start their stop smoking journey, and there are more ways than ever to quit.  You can meet with one of our stop smoking advisers face-to-face, text, tweet or speak to them over the phone, tap into advice on products to help with nicotine addiction, or come along to a support group, for example.  And, new for January, we have a revamped website with motivational tips and techniques, film clips, case studies and other information, as well as a dedicated facebook page to give people quick and easy on-line support that is interactive, fun and effective.”

The team runs a number of stop smoking drop in clinics around the county, including SGS Stroud College, Tesco on Tewkesbury Road, Cheltenham as well as clinics in the majority of Gloucestershire’s community hospitals. In Southgate Street, Gloucester, the Quit Shop attracts more than two hundred people per week who call in for advice and free practical support.

During 2013, the team helped 3,000 people stop smoking and, since 2001, has helped more than 34,000 people in the county to reach their goal to quit.

Elaine said: “All the evidence points to people being four times more likely to stop smoking with help and support from the NHS. And we recognise that the hardest part is quitting alone. That’s why we have specialist advisers, who act as buddies, offering one-to-one support through appointments and drop in clinics, as well as a number of local groups for people to come along to. Group sessions are becoming more and more popular, as they build a network of quitters who can support each other throughout their journey; it’s great, as no one has to quit alone.”

Sam Turner - successfully quit smoking - Glos Care Services NHS Trust - 2Sam Turner decided to quit smoking in June 2012 and says it’s the best decision she has ever made: “I smoked for fifteen years and, before I stopped, I was smoking twenty-five a day.  There were a number of reasons for stopping, money was a big motivator as I was spending around £200 a month on cigarettes, and it became less easy to smoke socially as it meant having to go outside to light up.  I was advised to use Champix, which worked for me, as it made the taste of cigarettes really awful. There were times when I found it hard to say no to a cigarette – my mum and stepfather smoke, so that made it quite difficult, and on a social night out it could be a challenge. But I had great support from the stop smoking team, I knew they were there if I struggled. Now I’m not spending hundreds of pounds a year on smoking, I feel much healthier and it’s been the kickstart to help me losing more than four stone in weight. My advice to anyone who’s thinking of starting their own stop smoking journey is don’t go it alone, talk to the team and you’ll have the best chance of succeeding.”

Photo: top – Stop Smoking adviser Heather Anderson-Paine, bottom – Sam Turner

Did you know?

Smoking remains the most preventable cause of disease and premature death in the UK, accounting for between 1 in 6 and 1 in 10 of all deaths in England. According to the Department of Health Profiles (LHO, 2012), Gloucestershire has a smoking prevalence of 17.82%, accounting for 86,442 smokers. In 2012 there were 876 smoking related deaths in Gloucestershire with the highest numbers in Gloucester (179) Stroud (162) Cheltenham (153), FOD (140), Tewkesbury (120) and the Cotswolds (122).

In addition, smoking is the most significant drain on the NHS accounting for 15% of the UK total health care budget, with a cost of £2.7 billion per annum to treat smoking related illnesses.  The wider economic costs of smoking are estimated at £13.74 billion nationally, equating to an annual cost to Gloucestershire of £50.2 million (with £36.6m costs to the NHS).

It is estimated that one in two regular cigarette smokers will eventually be killed by their tobacco habit, half of these in middle age.