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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Have you ever thought about volunteering?

Volunteers enrich our organisation and we greatly value the huge contribution they make.  Volunteering also brings proven benefits to people’s health and wellbeing.

Volunteers’ Week runs from 1-7 June and we want to encourage people to consider bringing their skills to us in exchange for the chance to develop new ones.

²gether is also supporting the initiative as a way of celebrating the diversity that volunteers bring to the Trust and thanking them for giving up their time to make a difference.

Lauren Edwards, Deputy Director for Engagement, ²gether NHS Foundation Trust, said:  “Our volunteers play a key role in helping us to provide high quality care and they enhance what we do by bringing their time, life experience and often a different perspective on things.

“Volunteers’ Week is an ideal opportunity for us to spread the word about the benefits of volunteering, not just for our organisation but for the individuals who sacrifice their time.

“People feedback to us that they find it beneficial to meet and connect with others and gain valuable experience. Often this can be helpful for people who are preparing for a new job.

“Feeling that you’re making a valuable contribution is also an ideal way to boost your own emotional wellbeing, and the contribution made by volunteers helps promote hope, recovery and social inclusion.”

The benefits of volunteering include:

  • meeting new people
  • gaining new skills and experience
  • improving job prospects
  • increasing confidence
  • being an active member of the community

²gether NHS Foundation Trust offers a range of volunteering opportunities, which currently includes a gardening volunteer, a membership volunteer, an allotment volunteer, a speech and language therapy volunteer, and a volunteer driver.  To find out more about these vacancies and other opportunities visit ghc.nhs.uk/volunteer

We will be sharing experiences of our volunteers throughout the week on our website and social media channels.