Lydney Hospital and The Dilke Memorial Hospital were scored by the Patient Environment Action Team (PEAT), a yearly programme to assess inpatient healthcare sites in England with 10 or more inpatient beds.
Liz Fenton, Head of Nursing for Gloucestershire Care Services, which runs the county’s seven community hospitals, explained: “The PEAT scores show how well we believe we are performing in the key areas, such as food, cleanliness, infection control, patient environment, privacy and dignity. Assessment teams are made up of NHS staff – such as nurses, doctors, catering and domestic service managers, dieticians and estates directors – together with patients, patient representatives and members of the public. So it gives us a really rigorous measure of how well we’re performing.”
Scores are given from one (unacceptable) to five (excellent) for standards of environment, food and dignity and privacy within buildings. Lydney Hospital scored ‘excellent’ across the board, and The Dilke Memorial Hospital scored ‘excellent’ for environment and food and ‘good’ for dignity and privacy.
Mandy Hampton, Matron for Lydney Hospital and Dilke Memorial Hospital, said: “This year’s PEAT scores are a real credit to our nursing and support staff and proof of our commitment to improve patient experience at every level.We aim to make our patients’ stay as comfortable as possible, and offer the highest quality of care.”
PEAT scores for Gloucestershire’s community hospitals
Six community hospitals – Tewkesbury, Dilke Memorial, Lydney & District, Stroud General and Vale (formerly Berkely) – were assessed by the annual Patient Environment Action Team (PEAT). All received ‘excellent’ scores across the board with the exception of a ‘good’ score for ‘Privacy and Dignity’ at The Dilke Memorial Hospital and a ’good score’ for the ‘Environment’ at Stroud General Hospital
What is PEAT?
Patient Environment Action Team (PEAT) is an annual assessment of inpatient healthcare sites in England with 10 or more inpatient beds. It is a benchmarking tool to ensure improvements are made in the non-clinical aspects of patient care including environment, food, privacy and dignity. The assessment results help to highlight areas for improvement and share best practice across healthcare organisations in England.
What are the PEAT scores?
NHS sites and NHS trusts are each given scores from 1 (unacceptable) to 5 (excellent) for standards of environment, food and dignity and privacy within buildings. The scores demonstrate how well individual healthcare providers believe they are performing in the key areas (such as food, cleanliness, infection control, patient environment, privacy and dignity)
Assessments are carried out by NHS staff (nurses, matrons, doctors, catering and domestic service managers, executive and non-executive directors, dieticians and estates directors).
Patients, patient representatives and members of the public are also part of this assessment process.
This is the last publication of PEAT results in their current form; following a Government announcement that a new patient-led inspection programme will be developed for launch in April 2013. Further information from http://www.ic.nhs.uk