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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.



We are pleased to announce that Katie Norton will be Gloucestershire Care Services (GCS) NHS Trust’s new chief executive. Katie has a wealth of experience in NHS leadership roles, including chief executive positions at Neath Port Talbot Health Board and North Somerset Primary Care Trust.

In her current role at Deloitte, Katie is responsible for leading a health and social care transformation team, working on a number of major engagements across the UK to support significant strategic and operational challenges.

Making the appointment, Ingrid Barker, Trust Chair, said: “Following the announcement by our current chief executive Paul Jennings of his retirement at the end of the year, the Trust has been working hard to find a successor to take the Trust forward from 2017.

“I have been committed to finding the best candidate for this role, and we’re delighted to appoint Katie as chief executive. Her experience across all aspects of the NHS will be a real strength for delivering a compelling vision and strategy for the Trust, as well as achieving an improved and more sustainable health and social care system with our partners across Gloucestershire”.

Katie said: “I am absolutely thrilled and honoured to have been selected as the new chief executive at Gloucestershire Care Services NHS Trust. While it is clear that the NHS is having to navigate unprecedented challenges driven by increasing demand and a tough economic environment, it has been really inspiring to see the Trust’s continued focus on delivering high quality services to Gloucestershire’s population.

“It’s also very encouraging to see the strength of collaboration and partnership with the whole health and social care system across the county. I will be determined to build on this as I firmly believe that community services must be at the heart of a sustainable health and social care system.”

Paul Jennings joined GCS as an interim chief executive in July 2013 before taking on the role full-time in December that year. After nearly 40 years in the NHS and two decades in senior and chief officer roles, Paul will be retiring at the end of December 2016. Ingrid said: “Paul will be a hard to act to follow but part of his legacy will be the quality of the team, the strength of relationships and the depth of organisational ambition that Katie will inherit.”

Katie will join the Trust in early January 2017.