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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Exciting new opportunities in research in Gloucestershire are being explored thanks to the launch of a new research arm of the county’s Integrated Care System (ICS).

Research4Gloucestershire (R4G) will see health and social care providers join forces with the University of Gloucestershire and Cobalt Health. Under the R4G name, they want to create a platform to bring together people across the county with an interest or involvement in research, as well as those able to drive the research agenda within their own organisations.

To mark the launch, R4G: Research Matters 2019 will take place on Tuesday 10 September at the University of Gloucestershire. As well as keynote speakers, the event will also provide opportunities for networking and to influence the potential for the county to become a centre of excellent to deliver educational research.

Keynote speakers include Professor Brendan McCormack, Head of Nursing, Occupational Therapy and Arts Therapies at Queen Margaret University Edinburgh. He is internationally renowned for his work in person-centred practice development and research.

Also speaking is Dr Sean Elyan, who will be focusing on educational research, looking at how health and social care organisations can overcome workforce challenges and plan for the future.

As well as question and answer sessions, which is it hoped will generate interesting and challenging discussions, there will also be a marketplace with stands and networking opportunities.

Peter Lachecki, Chair of Research4Gloucestershire, said: “We believe Gloucestershire truly has the potential to become a centre of excellence for research and we’re delighted to be launching Research4Gloucestershire to deliver on this goal.

“We want to shape a bright future for research in Gloucestershire over the next five to 10 years. Working together, we have produced a broad vision statement, want to further recognise the great work that is already taking place across the county and decide on key research priorities.

“Research Matters 2019 will be a truly collaborative event and we are excited to be working with attendees to drive the research agenda in the county. There will be the opportunity for plenty of interaction, ideas generation and sharing of best practice, as well as identifying ways we can work together.”

Research Matters 2019 will take place at the School of Business & Technology, on the Oxstalls Campus, University of Gloucestershire.

The organisations involved in Research4Gloucestershire are 2gether NHS Foundation Trust, Gloucestershire Care Services, Gloucestershire Clinical Commissioning Group, Gloucestershire County Council, Gloucestershire Hospitals NHS Foundation Trust, University of Gloucestershire and Cobalt Health.